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Advice please

Hi I was talking to my friend last night

Her husband had a work accident 6 years ago, claim still going through and the money the he has got from the social will have to be paid back when it is settled. They are expecting to get around £2000 He is on tablets for the rest of this life and wears a bag for toileting.

He recieves incapacity and she works under 16 hours a week and total income is £13000

The only thing they are claiming is free school dinners, I know they can have help with council tax and mortgage payments (?) is there anything else which would help them in the circumstances.

She said she was told years ago they would be blacklisted if they asked for help towards payments on their mortgage, is this true?

I truely dont know how they have coped over the last few years and would like any advice on what thet would make their lives a bit easier, they have 2 children aged 11 and 12

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