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Gmail problem - i.saveasjs.info

Tiglath
Tiglath Posts: 3,816 Forumite
Tenth Anniversary 1,000 Posts Combo Breaker Debt-free and Proud!
in Techie Stuff
Hi - I'm having problems with Gmail; can't get it to load today. I get a blank screen with a blue progress bar which freezes at what looks like 80%, with a message in the bottom left corner of my monitor saying 'Connecting to i.saveasjs.info.' I've uninstalled and reinstalled Firefox and the free version of AVG, and have run Malwarebytes - my PC is apparently clean. So I'm stumped - anyone have any ideas? I'm a techie near-virgin so please be gentle with me :)
"Save £12k in 2019" #120 - £100,699.57/£100,000

Comments

  • JWIOW
    JWIOW Posts: 93 Forumite
    This link should help ya :)
    productforums.google.com/forum/#!topic/gmail/Vk-PExbiV90

    Will have to copy the link as I can't post links yet lol. :)
  • Tiglath
    Tiglath Posts: 3,816 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker Debt-free and Proud!
    Thank you :) I'll give that a go.
    "Save £12k in 2019" #120 - £100,699.57/£100,000
  • Tiglath
    Tiglath Posts: 3,816 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker Debt-free and Proud!
    That's solved it. I didn't understand the config stuff in that link, but I searched my computer for *.info.* and it brought up a file very similar to the one in that reply, so I deleted it and restarted Firefox - problem solved.
    "Save £12k in 2019" #120 - £100,699.57/£100,000
  • JWIOW
    JWIOW Posts: 93 Forumite
    Tiglath wrote: »
    That's solved it. I didn't understand the config stuff in that link, but I searched my computer for *.info.* and it brought up a file very similar to the one in that reply, so I deleted it and restarted Firefox - problem solved.

    Lol good, glad it's all solved. :)
  • captain_mainwaring
    captain_mainwaring Posts: 38 Forumite
    I have had exactly the same thing for 2 days now and just 'googled' i.saveatjs.info. I am looking into all replies. Strange as, IE loads ok but that i.save info shows in IE as well. Only seems to NOT work in Firefox.
    Always looking for a bargain :j
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