Landlord dispute help.

Fire_Fox

dori2o wrote: »

But if the landlord hasn't provided alternative housing, as per the tenancy contract, why should she have to pay the rent (again as per the tenancy which clearly states rent not payable where house is unavailable) when she has not had access to the house since 26 June?

Has the landlord been asked to provide alternative housing? Has there been any contact with the landlord on surrendering the tenancy by mutual consent? I'm not in any way suggesting the landlord is blameless BTW.

dori2o

Fire_Fox wrote: »

Has the landlord been asked to provide alternative housing? Has there been any contact with the landlord on surrendering the tenancy by mutual consent? I'm not in any way suggesting the landlord is blameless BTW.

I thought when you went via a lettings agent, the lettings agent dealt with the property on behalf of the landlord and in these circumstances would correspond with the landlord on the tenants behalf.

She was told by the lettings agent no alternative or temporary accommodation was available. I took that to mean the landlord couldn't provide it.

Fire_Fox

dori2o wrote: »

I thought when you went via a lettings agent, the lettings agent dealt with the property on behalf of the landlord and in these circumstances would correspond with the landlord on the tenants behalf.

She was told by the lettings agent no alternative or temporary accommodation was available. I took that to mean the landlord couldn't provide it.

In an ideal world they would, but letting agents are generally unqualified and unregulated. Deal with the organ grinder not the monkey: there is no contract between a tenant and a letting agent only between the tenant and the landlord.