Natwest / RBS Statement Frequency Change

stclair

Just to let you know if you have not received your mailing yet.

Going forward Natwest / RBS customers will only receive a paper statement every 3 months unless you tell them otherwise.

http://www.rbs.co.uk/personal/current-accounts/g2/statement-changes.ashx

http://www.natwest.com/global/statement-changes.ashx?extcam=furl-statementchange

chambta

News to me!

asklowey

RBS letter arrived today. I have complained - The default should be leave as it is unless I tell you. RBS are saving money from this so why shouldn't we get an incentive for going paperless. Eg: My ISP pays me nearly £2 a month for going paperless. BTW I have informed the financial ombudsman

stclair

asklowey wrote: »

RBS letter arrived today. I have complained - The default should be leave as it is unless I tell you. RBS are saving money from this so why shouldn't we get an incentive for going paperless. Eg: My ISP pays me nearly £2 a month for going paperless. BTW I have informed the financial ombudsman

You can stay on your normal statement frequency if you want to:

https://www.rbs.co.uk/apps/secure/applicationforms_dda/asp/form.asp?appid=906&CCF=Y

https://www.natwest.com/apps/secure/applicationforms_dda/asp/form.asp?appid=905

pinkdalek

asklowey wrote: »

RBS letter arrived today. I have complained - The default should be leave as it is unless I tell you. RBS are saving money from this so why shouldn't we get an incentive for going paperless. Eg: My ISP pays me nearly £2 a month for going paperless. BTW I have informed the financial ombudsman

Pointless. You have to complain via the bank first and allow them to respond to your complaint.

coldhandoff

asklowey wrote: »

BTW I have informed the financial ombudsman

You must have an exciting life.

SammenForLivet2

The change will also affect Ulster Bank customers - although the post fails to mention this.

willo65

asklowey wrote: »

RBS letter arrived today. I have complained - The default should be leave as it is unless I tell you. RBS are saving money from this so why shouldn't we get an incentive for going paperless. Eg: My ISP pays me nearly £2 a month for going paperless. BTW I have informed the financial ombudsman

Does your ISP pay you or give you a discount off your bill? If you have a fee free bank account you can't get a discount off your account like you would a bill.

stclair

macfamilyent wrote: »

The change will also affect Ulster Bank customers - although the post fails to mention this.

Natwest & RBS brands always jump at the same time ulster bank are always left well behind when RBSG are concerned.

However so they ain't left out:

http://www.ulsterbank.co.uk/ni/personal/daily-banking/current-accounts/useful-information/statement-freq-changes.ashx

pmduk

I'm sure I got letters about this last November. I remember being surprised how far in advance they were notifying