scotish power pre pay meters

ste_t1

how do i get rid of them, i have paid my debt off to them yrs ago, i now want the meters removed, but they said, that it will cost £150 a meter, is there any way i can get round this.....

YoYoY

ste_t1 wrote: »

how do i get rid of them, i have paid my debt off to them yrs ago, i now want the meters removed, but they said, that it will cost £150 a meter, is there any way i can get round this.....

Yes, call them again and ask for a better understanding of what is required.

You have obviously got the wrong end of the stick about this.

bev62

I have not had any debt on my meters for many years, and hoping to switch to quarterly meters, after Scottish Power charged me £8 for a replacement key when the key stopped working. When the new key didn't work they insisted I go and get another replacement key at an additional £8! When I refused and asked to make a complaint they soon arranged for someone to come and change my meter.... so I am not a Scottish Power fan anymore.

I have spoken with them and they don't actually give you a straight answer until you have been through a credit check - which I haven't done yet. However the chharges just for the meter change appointments are £62.90 for gas and £45.91 for electric.

So I am going to ring a few other suppliers and enquire, if I switch to them with prepayment meters how soon and at what cost to change to quarterly. I have already spoken to a sales person at EDF who told me "as far as he knows" it is free - but when I told him as all calls are recorded, if I switch and end up being charged I would hold it against him and ask for the call to be listened to..... he quickly have me a CS number to ring. After 10 minutes of queuing to speak to them, I have decided its a job for another day!

But mission "exit Scottish Power" in on!

Terrylw1

You have to play the game and suggest you will switch away which may see them waiving the fees to retain you.

A gaining supplier may waive it to get your business.

Those costs are very high, for elec it can be far lower than that at cost.

Wywth

Fees of between £50 - £70 are typical where a supplier charges for a non-essential change of meter.

I doubt Scottish Power will waive their charges in the event you suggest you will go elsewhere.

Some suppliers may not charge for changing your PPM to a credit meter. But then again, they may not allow you to change, or make you at least wait perhaps up to a year.
Different suppliers have different policies/terms.

If you don't get the meter changed by SP, any switch will have to first be to a different supplier on their PPM tariff, which is presumably more than you currently pay (else why are you still with SP).

bev62

Wywth wrote: »

Fees of between £50 - £70 are typical where a supplier charges for a non-essential change of meter.

I doubt Scottish Power will waive their charges in the event you suggest you will go elsewhere.

Some suppliers may not charge for changing your PPM to a credit meter. But then again, they may not allow you to change, or make you at least wait perhaps up to a year.
Different suppliers have different policies/terms.

If you don't get the meter changed by SP, any switch will have to first be to a different supplier on their PPM tariff, which is presumably more than you currently pay (else why are you still with SP).

That isn't neccessarily true - as in my case there are 8 suppliers cheaper than SP.... and some are asking to be signed up for as little as 28 days before they change the meter.
So clearly it pays to ask each supplier what their policies are.

As for wanting SP to waive the charges - I for one, cannot wait to be shot of them! They treat people very poorly, and tell you to go and borrow money to get a replacement key. Clearly they have no morals, and no consideration for people who may be on benefits or working to a very rigid budget!

Rant over:mad:

Wywth

bev62 wrote: »

That isn't neccessarily true - as in my case there are 8 suppliers cheaper than SP....

Are you currently supplied by Scottish Power? If so, why??? :huh:

bev62

Not for much longer - just waiting for my switch to take place!

Wywth

Crazy! Imagine how much money you have wasted by not having checked a comparison site earlier/more regularly and initiated a switch earlier.

Terrylw1

bev62 wrote: »

That isn't neccessarily true - as in my case there are 8 suppliers cheaper than SP.... and some are asking to be signed up for as little as 28 days before they change the meter.
So clearly it pays to ask each supplier what their policies are.

As for wanting SP to waive the charges - I for one, cannot wait to be shot of them! They treat people very poorly, and tell you to go and borrow money to get a replacement key. Clearly they have no morals, and no consideration for people who may be on benefits or working to a very rigid budget!

Rant over:mad:

You will find that the 28 day policy isn't backed up by regulation. A meter can be changed from switch date +1.

chanz4

The reason suppliers are starting to charge or make people wait, is due to msot have them changed by the supplier then go else where leaving them with the cost.