attachments

tammy66

i am trying to open an attachment which a reliable person has sent to me but windows will not let me open it ,how do i open it ,i am using microsoft office 2007 and windows 7

debitcardmayhem

What sort of attachment ? And how are you trying to open it Mail Client or IE or other browser

esuhl

It should just be a case of installing an application that's compatible with the file format. The file format is usually indicated by the extension after the dot in the filename -- e.g. .html is an HTML file, .xls is an Excel spreadsheet, .doc a Word Document, .odt is an Open Document Text file, etc.

Windows tries to keep track of which file extensions should be opened by which program. So, when you double-click on a .doc file Windows knows to open it with MS Word. If the file-associations aren't set up correctly, Windows may not open the file correctly when you double-click on it. In this case, you may need to download the attachment, and then right-click the file (in Windows Explorer) and manually choose which program to open the file with via the "Open with..." menu item.

tammy66

the attachment is a .doc.msi

esuhl

tammy66 wrote: »

the attachment is a .doc.msi

That sounds a bit dodgy... Windows can be set to hide file extensions, so some malware will be named with two extensions. The idea is that most non-technical users will have file extensions hidden, so Windows won't display the ".msi" bit at the end and the file will incorrectly appear to be a ".doc" file.

MSI files are Windows Installer packages. If you aren't expecting your friend to be sending you a piece of software that's disguised as a document, then I'd be a bit suspicious...!

debitcardmayhem

tammy66 wrote: »

the attachment is a .doc.msi

I would ask said trusted friend if they really sent it to you , and ask her/him what is it