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Adobe flash player settings

Every time I try to watch a youtube or BBC iplayer vid I get a pop-up on screen asking me to allow or deny storage of information on my computer.
Sometimes when I click on deny the popup disappears but most of the time it remains on screen and I can't access any other controls like pause or stop.
No one else I know has this pop-up so can someone please advise on how to get rid of it - I have tried updating flash player but to no avail.

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