Feed-in Tarrif form returned/rejected ?

kilan

Has anyone had their FIT form returned because it is incomplete or incorrectly entered ?

My FIT form to EDF has been returned due to it was incomplete, and as a consequence they are now offering the lower rate of 16p instead of the 21p. We're absolutely disappointed, payed upwards of £9,000 for the 21p.

I was initially concerned when completing these forms, but our worries were allayed when our solar panel installer by his own accord filled in our FIT forms and crossed out sections where he said didn't apply to us. For only for them to be returned by EDF, as our solar installer, crossed out the incorrect section.

Completely feel let down by our solar panel installers and energy suppliers, Affordable Solar Energy.

443

Was it the section about multi installation by any chance? We had our forms returned from EDF for failing to fill that part in, but admittedly, we should have paid closer attention to the wording on the application forms.

I think you should contact your solar panel installer as they have cost you a lot of money, because as well as the drop to 16p, I think you will only receive the tariff for 20 years instead of 25.

ilkley_lad

I have also just had my form returned by EDF as the installer didnt send the multi generation page (declaration 4 and 5). I ticked the box to say I wasnt, but the page with my signature on was missing. Allegedly they sent an email on 23rd July to tell me but I never received it ! Installer not interested and Im now on 16 p over 20 years. Told installer at fitting time in June, that it must be done so I get 21p as the 16 was not worth it. O dear. My installer is based near me (better not name him yet as this may go legal ) in Ilkley/Leeds area. Where is yours, is it the same one ?

ilkley_lad

Sorry just realised you are probably miles from me. However I can confirm that the contract you will get - now like mine - is only 20 years not 25, in my situation this equated to £8000 in lost benefits etc., the 16p instead of 21 has cost me £3000, in total £11000.

Just found out my installer never sent the declaration 5, but told me he did and showed me a copy, which he has forged as its not my signature ! Surely this is illegal ? I know as the fit generator I should complete the forms but are we talking court here ?

kilan

443 wrote: »

Was it the section about Multi installation by any chance?

I think you should contact your solar panel installer as they have cost you a lot of money, because as well as the drop to 16p, I think you will only receive the tariff for 20 years instead of 25.

Yes it was the Multi Installation declaration, I wasn't aware it's 16p for 20 years. :mad: It does seems it is mainly EDF who are playing hardball and are looking out for their own interests and not of the customer.

EDF are using loopholes to avoid processing a huge backlog of FIT forms and particularly since they know if they return the FIT forms back to us we have only until 1st November (within 16p Tarrif deadline) to complete them leaving very little time for us to complain to OFGEM and Energy Ombudsman.

kilan

ilkley_lad wrote: »

Sorry just realised you are probably miles from me. However I can confirm that the contract you will get - now like mine - is only 20 years not 25, in my situation this equated to £8000 in lost benefits etc., the 16p instead of 21 has cost me £3000, in total £11000.

Just found out my installer never sent the declaration 5, but told me he did and showed me a copy, which he has forged as its not my signature ! Surely this is illegal ? I know as the fit generator I should complete the forms but are we talking court here ?

That is rotten what your solar installer has done, you can't forge a signature. The Installer decided to take the onus on himself to fill and send the forms he should be made responsible.

ilkley_lad

Hi Kilan, did your installer show you the forms, get you to sign, take them away, then send you a copy later after he had sent another set to EDF ? as thats what mine did - I suspect all of them do as thats part of the service.

However, I have spoken to the citizens advice bureau, and they have said that as the expert and professional on the job, the installer is liable to send in the correct forms as part of the contract as fitting the panels and completing the paperwork is part of the service. . (only they put it more legal terms). Any how they think we have a good case against him as he is in breach of contract under some consumer law and they will fight my case without me having to pay a solicitor as they case to them is fairly straightforward.

Now before any one tells you that the FIT generator (you and me) must send the forms - the OFGEM rules are that the generator must SIGN the forms, it says nothing about who sends them in, thats why solar installers will do it for you.

So I have to see the CAB with all my documents the week after next, then we aim to go after him for the £11,000 lost earnings.

Also as there are quantifiable costs in there 21p not 16 p, 20 years not 25 and specific dates Aug 1st, it makes it more straightforward (if thats ever possible in law). Ill keep you posted, but if your case is similar to mine, although you wont have a forged signature, talk to your local CAB. Mind you I have also reported him to MCS and REA.

EDF wont accept responsibility for lost forms from third parties so they wont be interested, but if you have a letter from them stating the forms are incorrect/missing it could help your case.

rogerblack

ilkley_lad wrote: »

Also as there are quantifiable costs in there 21p not 16 p, 20 years not 25 and specific dates Aug 1st, it makes it more straightforward (if thats ever possible in law). Ill keep you posted, but if your case is similar to mine, although you wont have a forged signature, talk to your local CAB. Mind you I have also reported him to MCS and REA.

It's not quite as simple as array size * yield factor * 20 years * 5p. (+5 years*21p).

This is because it's linked to CPI(?).
Also, if you have the 11K or whatever cost that the above calculation yields as the total underpayment now, you would be in a _considerably_ better position than you would otherwise be, at the end of the contract.

jimjames

rogerblack wrote: »

It's not quite as simple as array size * yield factor * 20 years * 5p. (+5 years*21p).

This is because it's linked to CPI(?).
Also, if you have the 11K or whatever cost that the above calculation yields as the total underpayment now, you would be in a _considerably_ better position than you would otherwise be, at the end of the contract.

Depending on the installer you might be in quite a good position. If the installer provided a quote that assumed/suggested that RPI would be 5% (for example) over the 25 year term and used that to validate the payback period to assist them with making a sale then you could be equally justified in using their figures to calculate your financial loss!:D

GaryMo_2

I hope the installer is still busy and has a reason to keep his business open.
I once made a claim against and ex-employer which I won in court only for him to shut up shop meaning I got nothing.

ilkley_lad

Hi, Im using the projections they sold me the system on, so its not as if Im plucking figures out of the air, so I reckon its a fair way to work out my loss ?
The difference between a 25 year contract and 20 year ie all the revenue from years 21 to 25 I have now lost, is £8000 alone ! based on the projections they gave me.

Yes I suspect he could disappear and start up again be hes also a roofer that has been going years. However I have complained to the REA and at this stage it looks like the're not impressed with his actions, so I'll just have to wait and see.