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Vueling Air

Booked flights from Heathrow to La Coruna in Spain with Vueling Air and now wish I hadn't bothered. We need assited travel for my elderly mother and emailed them to request it. They emailed back to say they'd done it but I need to ring 48 hours before departure to reconfirm. All there phone numbers are 09 numbers! They can't even put the right number on their own website and had to ring another 09 number to be given the right one. After being put in a queue for 20 minutes I gave up. Money down the drain. It is so frustrating. I will never fly with them again. Just hope the wheelchair will be there on Wednesday.
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