Esure Nonsence

AlistairS

I am moving home at the end of next month & am very organised. I have emailed & call various companies informing them of my new address & they were quite happy to put the details on their systems eg My car insurance with Admiral....

However, I phoned esure & was told to phone back at the earliest 3 days before my move!!!

Is this normal practice from home insurers?

I got £45.45 tcb when i took the policy with them & they will charge me £57 if I cancel the policy which I am strongly thinking about & even if I don't they will charge £20 for the privilege of taking my new address details at the earliest 3 days before i move.

I have run new quotes for the new address & can earn tcb as well.

Anyone had a similar experience with other insurers & anyone out there that would allow me to have my current address for a month & take my new details now?

adamc260

I could understand if you called them say 40 days in advance as most companies can only make changes within 30 days but every Insurer i've ever worked for allows you to put in the date of the mid term adjustment... esure are just odd I guess!

AlistairS

adamc260 wrote: »

I could understand if you called them say 40 days in advance as most companies can only make changes within 30 days but every Insurer i've ever worked for allows you to put in the date of the mid term adjustment... esure are just odd I guess!

Well, its going to cost them my business. Was fairly sure 30 days was the norm & not 3

rs65

I would never change details until it happens.

If there was any reason the move didn't happen on the planned date, you could face another admin charge.

Buzby

Agreed. The risk could be transferred and the property uncovered. The best practice is to get cover for both properties concurrently on the move date, which protects you if the usual 'midnight' switchover leaves a gap. Some firms provide this at no additional cost.

Ask for it!

AlistairS

Totally agree about an overlap.