Royal Mail Recorded/Signed For Doesn't Insure Tickets, Vouchers, Cheques, Coupons etc

custardy

RFW wrote: »

I've mentioned on here before that recorded delivery needs, at the very least, a name change. Not may companies could get away with selling something that often doesn't do what it suggests in its name. There so often isn't a recorded delivery, if there is it may or may not be the person it has been sent to.

nothing RM delivers goes to a person. its goes addresses

macfly

mew wrote: »

Because I could send any item (except cash or jewelery) with a value of up to £46 with 2nd class stamp on and be compensated for the item if it gets lost or damaged but If i want to send a cash item, even if it's only worth £1 and even if I paid 95p extra to get a signature on delivery (easier to prove it hasn't arrived) Royal Mail won't accept liability for it's loss or damage.

Where it well documented? I found it quite hard to get information on the Royal Mail website, especially I would not consider a £15, easily replaceable ticket a valuable item




I totally agree.

So - well documented means "I just made it up"?
As custardy said, there is no person to person mail here or anywhere else I know of. How could it possibly work?
I also have to say that any recorded mail I send gets signed for and is on the website pretty quickly. Should that not happen, you're entitled to claim the cost back - and should. It's pointless asking how they get away with it, do something about it.

custardy

mew wrote: »

Because I could send any item (except cash or jewelery) with a value of up to £46 with 2nd class stamp on and be compensated for the item if it gets lost or damaged but If i want to send a cash item, even if it's only worth £1 and even if I paid 95p extra to get a signature on delivery (easier to prove it hasn't arrived) Royal Mail won't accept liability for it's loss or damage.

Where it well documented? I found it quite hard to get information on the Royal Mail website, especially I would not consider a £15, easily replaceable ticket a valuable item

http://www.royalmail.com/delivery/business-delivery-options-uk/recorded-signed

if you search for "recorded" on the RM site
this would be the first hit,and the page you land on

If you need to send valuable items (e.g. cash, jewellery, tickets and vouchers) use our Special Delivery™ 9.00am service or Special Delivery™ Next Day service.

so not hidden.
what you consider a valuable item is moot