Nationwide credit card marketing letter!

tabbycat2k

Got a letter from Nationwide this morning saying they had tried to contact me about my credit card account. Worried, I rang them. It took 2 calls and 10 minutes to be told that they wanted to offer me a balance transfer deal. I was.. errr... annnoyed. Had been genuinely concerned. Didn't think I was signed up to marketing but it may because I signed up to Savings Watch?? Worked for finding out about one new savings account, but failed to let me know there was a better ISA rate than the bonus-ending offer they wrote to me about. Anyway, if you get a general letter to call them about your credit card account, chances are they are wasting your time. Posting this because I had 15 minutes of worry that there was a serious problem with my credit card..... Not saying don't ring them back, but don't worry about it til you have spoken to them...

chattychappy

I had something like this a while ago, but for my current account.

Very stupid behaviour IMHO.

tabbycat2k

Had you signed up for Savings Watch? I think some of the small print for it basically "turned on" the "you can send me marketing info" switch...

zerog

I got one of these letters today, dated 2 weeks ago. I am certain they did not try to contact me, as I receive an email when anyone rings the number that I gave them, and I got no email. I am already on a BT deal until 2014, so I'm not sure what else they could offer me.

smokey_dave

tabbycat2k wrote: »

Had you signed up for Savings Watch? I think some of the small print for it basically "turned on" the "you can send me marketing info" switch...

Yes you are right. The reason I did not sign up for Savings Watch is because I did not want any marketing info.

I would have been happy to have savings watch on its own but NEVER with all the other stuff that they will contact you with.

ALWAYS read the small print.

tabbycat2k

Yes. I agree. I did think I would get some marketing stuff, but I selected email - and the tone of the letter suggested there was a problem, so I was bound to ring! Hopefully they won't again as I ... er...suggested they didn't ring or write again! Have also lodged a complaint. Watch this space!