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Bit of advice please
Princess_Coupon
Posts: 3,714 Forumite
I've bought an item of furniture for £850 inc postage I used a paypal voucher and got 10% off + £33 quidco.It is 12-16 weeks delivery (which I knew about) but I've now realised that I only get 45 days paypal protection :eek: so if they don't deliver it I'll be unprotected. They have offered to refund 80% but then I'll loose my £118 discount and quidco. What should I do?
Edit: they have been on ebay 12 years 98% feedback
Edit: they have been on ebay 12 years 98% feedback
AKA: PC
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Rest in Peace Fred the Maddest Muppet in Heaven
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Rest in Peace Fred the Maddest Muppet in Heaven
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Comments
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Personally I'd go ahead with the order and [STRIKE]break their kneecaps [/STRIKE]sue them if they don't deliver.They deem him their worst enemy who tells them the truth. -- Plato0
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Yes, you may lose your paypal protection but your consumer rights would still be intact.
You might, however, give paypal a call and ask them if there's any case to extend their 45 day terms for exceptional circumstances like this. Don't know if they will do it but if you don't ask and all that...
"So long and thanks for all the fish" :hello:0 -
Thanks I'll try contacting paypal, my worry was if they went into liquidation I'd get nothing
but I really want the furniture 
AKA: PC
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Rest in Peace Fred the Maddest Muppet in Heaven0 -
This is actually potentially a problem. If seller does go into liquidation then there is no paypal protection and no legal route that will get your money back as you would merely join the list of creditors. Your only chance would be if you put the amount on a credit card *and* your card company agreed to do a chargeback (and some will not where paypal is used).I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Quick update - Paypal will not extend the 45 days they said they never do and never will the 45 days is Fixed!AKA: PC
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Rest in Peace Fred the Maddest Muppet in Heaven0 -
Princess_Coupon wrote: »Quick update - Paypal will not extend the 45 days they said they never do and never will the 45 days is Fixed!
Yep, that is always the case.
I am a little concerned about the low feedback at 98%, especially as with these run in times it almost certainly means disatisfied buyers won't be leaving feedback as they would be out of time.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
This is actually potentially a problem. If seller does go into liquidation then there is no paypal protection and no legal route that will get your money back as you would merely join the list of creditors. Your only chance would be if you put the amount on a credit card *and* your card company agreed to do a chargeback (and some will not where paypal is used).
Same every time you order on the high street though. Unless it's a cash and carry.0
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