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EON Reps

This is a long shot but do you know if EON will be bringing out any new deals soon. I keep logging into my account hoping to see a new saveonline tariff!

Thanks

Comments

  • YoYoY
    YoYoY Posts: 281 Forumite
    edited 20 September 2012 at 3:02PM
    Luv2Budget wrote: »
    This is a long shot but do you know if EON will be bringing out any new deals soon. I keep logging into my account hoping to see a new saveonline tariff!

    Thanks

    I'm not an e.On rep, but I do have it on good authority that e.On will be bring out some new deals soon.

    Keep an eye on their website where new tariffs will be announced as they become available :)

    Meanwhile, you may wish to consult one of the comparison sites to see if you can secure a better deal today from a different supplier.
  • Thanks YoYoY
  • Hi Luv2Budget

    All our interactions with customers have been reviewed over the last few months as part of the Reset programme that kicked in last November.

    This has included the tariffs offered and the way they're presented.

    Throughout the Reset review, customers have asked for clear, simple and comparable info about their tariff. We're currently putting things in place to meet these requests.

    So far, we've made all our tariffs available through all our sales channels and simplified the number of products available.

    We've also included a tariff checker based on a customer's own usage on the website.

    Things are still going on, though and YoYoY is spot on. Just keep an eye on our website. All new developments, including any new tariffs, will be on there soon.

    Hope this helps.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • barnabee
    barnabee Posts: 1,210 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    That is why I just switched to EDF. For some reason E.On have dragged their heels rolling out competitive tariffs. It is likely that the huge amount of customers switching from them has finally forced their hand to take positive action.
    If E.On had reacted quicker in early August then I would not have switched as their customer service was excellent.
  • Ok thanks Malc. I will keep an eye on the website, but it does seem to be taking a long time!
  • barnabee wrote: »
    That is why I just switched to EDF. For some reason E.On have dragged their heels rolling out competitive tariffs. It is likely that the huge amount of customers switching from them has finally forced their hand to take positive action.
    If E.On had reacted quicker in early August then I would not have switched as their customer service was excellent.
    I agree EON customer service is excellent and I have reluctantly switched to EDF for a better deal. Maybe EON are taking so long with their new deals as they have promised not to increase any prices this year?
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