Excess postage

Gemma3108

Ok, so basically, I ordered something from a different country, and have recieved a fee to pay thing from the Royal Mail saying there is a custom charge.

I was just wondering, am I responsible for this or should the seller (a business) be responsible for this?

Any help would be appreciated.

No_Eye_Deer

Go back to the item page.

Under postage
International items may be subject to customs processing and additional charges.

Click the ? button.

It should say
As the buyer, you should be aware of possible:
- delays from customs inspection.
- import duties and taxes which buyers must pay.
- brokerage fees payable at the point of delivery

Example
See this ...........item

.

GregtheHammer

Royal Mail normally add on an £8 admin fee which will be included in the charge.

cuphalfempty

I got caught a few years ago when a I bought a collectable item from the US. Instead of putting the price I actualy paid on ebay the seller put what they obviously assumed to be the current market value, and I got stung with a customs charge.

custardy

Gemma3108 wrote: »

Ok, so basically, I ordered something from a different country, and have recieved a fee to pay thing from the Royal Mail saying there is a custom charge.

I was just wondering, am I responsible for this or should the seller (a business) be responsible for this?

Any help would be appreciated.

you are responsible
you ordered an item from another country