EDF owed money

aimzrabbit

i sacked EDF in april and they owed me a tenner

just noticed today that i never got it refunded

so hers my email
money owing from closed account



its now 6 months since i closed my account and never received a final bill and i am owed money



I have now raised this matter to ofgem and am beginning litigation for moneys owing



i will be seeking to recover costs from EDF plus statutory interest

Thank you for your email dated 19 September 2012 regarding your account.

Please accept my sincerest apologies for the confusion and any inconvenience our billing system may have caused you.

I have checked your account and can confirm that we sent you your final gas and electricity bill in May 2012. I have enclosed the bills in question to this email for your perusal.

I would also like to confirm that I have today refunded the remaining credit of £10.87 back to your bank account. Please allow 3-5 working days for the refund to reflect on your account.

I sincerely trust I have now fully resolved the issues and addressed any concerns you may have had. Should this not be the case, please would you kindly contact me directly and I will do my utmost to resolve the matter as swiftly as possible.
Yours sincerely


thats tonights chippy tea sorted

can i place a default on their credit file now :cool:

rabbit

brightonman123

charge them £50 on a random basis.