We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Pypal payment DD half yearly, Halifax?

Options
The beginning of this month i noticed my online Halifax account had one extra direct debit going out, (first time it has appeared as im always checking) anyway it took £5.00 out on 5th September and i thought that maybe it was something to do with some kind of Fee's ie, ebay etc, anyway i left it at that, but they have just taken another £10 today. I really can't recall why it is doing this but it is down on my direct debit list as "PAYPAL PAYMENT - HALF YEARLY" any advice on how i can trace this and should i immediately cancel the direct debit? also will i be entitled to my £15 back if i am being scammed?

Cheers for any advice

Kev

Comments

  • Wywth
    Wywth Posts: 5,079 Forumite
    edited 19 September 2012 at 1:34PM
    Kev27 wrote: »
    The beginning of this month i noticed my online Halifax account had one extra direct debit going out, (first time it has appeared as im always checking) anyway it took £5.00 out on 5th September and i thought that maybe it was something to do with some kind of Fee's ie, ebay etc, anyway i left it at that, but they have just taken another £10 today. I really can't recall why it is doing this but it is down on my direct debit list as "PAYPAL PAYMENT - HALF YEARLY" any advice on how i can trace this and should i immediately cancel the direct debit? also will i be entitled to my £15 back if i am being scammed?

    Cheers for any advice

    Kev
    You are fully covered by the terms of the Direct Debit Guarantee.
    If you claim, you will have the debits refunded.

    Be aware that if you receive a refund you are not entitled to, you must pay it back when the originator asks you to.

    You can cancel a Direct Debit Instruction at any time by simply contacting your bank or building society.

    Why don't you check your paypal account and see if that spreads any more light on what the transaction is for. I would suggest it's a half yearly subscription that has been agreed to be funded from your paypal account.
    If you didn't authorise that, I would suggest you alert Paypal.
  • Kev27
    Kev27 Posts: 394 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 19 September 2012 at 3:03PM
    Wywth wrote: »
    You are fully covered by the terms of the Direct Debit Guarantee.
    If you claim, you will have the debits refunded.

    Be aware that if you receive a refund you are not entitled to, you must pay it back when the originator asks you to.

    You can cancel a Direct Debit Instruction at any time by simply contacting your bank or building society.

    Why don't you check your paypal account and see if that spreads any more light on what the transaction is for. I would suggest it's a half yearly subscription that has been agreed to be funded from your paypal account.
    If you didn't authorise that, I would suggest you alert Paypal.

    Many thanks for that helpful reply ;) i have checked on my paypal account and the transactions are not showing on it at all, should i just cancel the direct debit via my online halifax account and visit my local Halifax tomorrow to sort it out or should i keep the direct debit there so that the Halifax assistant can see it tomorrow?
    Thanks again.
    Kev :)

    P.s i definately have not signed up for any half yearly subscription, and plus they have taken £5 out and then £10 out in less than a month so that answers that one really, im a worrier u see so im on top of all my bills etc.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.