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kriss1977

Freebie_Freak wrote: »

Not had my refund yet, so just wondering. Have done 2 addresses, different names, one has been 2 months, the other 6 weeks and no refund. Can't imagine what I could have done wrongly, twice, as others don't seem to be having trouble!

Hey Freebie Freak,
Sometimes these companies just need a little nudge. Send a letter quoting all the details of your claim (and if you have them, copies of the original letter and receipt etc) and ask them where your refund is (nicely) as it's been over the 28 days stated in theri T&C's. I generally find you get your refund for most offers after one of these.
Good luck.

purplestar133

GRETCHENER wrote: »

Ariel 3 in 1 pods- how many words have you to use to state your dissatisfaction - cant find this anywhere. Thanks in advance - is there a mazimum or minimum amount?

I've been trying to find out about this too. Has anyone sent theirs off yet? Should we presume there is no minimum wording?

LEJC

purplestar133 wrote: »

I've been trying to find out about this too. Has anyone sent theirs off yet? Should we presume there is no minimum wording?

Ive sent mine off ....i wrote a few lines..probably 25 words or so to make syre they had enough detail...pretty easy to write though as in my opinion it didnt clean very well!

Dormouse

It definitely does not state the minimum (or maximum!) number of words for the Ariel pods, just your "reasons for dissatisfaction", so I think we're safe to assume any explanation should be ok.

Dormouse

kriss1977 wrote: »

Hey Freebie Freak,
Sometimes these companies just need a little nudge. Send a letter quoting all the details of your claim (and if you have them, copies of the original letter and receipt etc) and ask them where your refund is (nicely) as it's been over the 28 days stated in theri T&C's. I generally find you get your refund for most offers after one of these.
Good luck.

Any luck yet, Freebie Freak?

I don't usually chase up by post (takes too long and wastes a stamp, lol!) so I'd just email Flora directly. Hopefully they should then contact the promotions company and get the ball rolling.

purplestar133

[quote=[Deleted User];63251311]I asked them on their Facebook page and they confirmed the address is:

Ariel 3in1 liquitabs MBG
Dept PF232
PO Box 10
Diss
Norfolk
IP98 1SP[/QUOTE]

For those who have sent the Ariel 3 in 1 pods claim back, did you use the address above?

It's annoying that they didn't put that address on the packaging. How would we be supposed to know where to send it if we didn't come on MSE or use Facebook like anielatko? Grrr!

Smart1e

purplestar133 wrote: »

For those who have sent the Ariel 3 in 1 pods claim back, did you use the address above?

It's annoying that they didn't put that address on the packaging. How would we be supposed to know where to send it if we didn't come on MSE or use Facebook like anielatko? Grrr!

Well now I'm panicking because I used the address on the bottom of the box, the P&G address as I couldn't find a website or anything with it on :eek::eek::eek:

Ah well if I don't get anything back in a few weeks I'll email P&G to complain about it being unclear and misleading and hopefully get some vouchers... I'm not losing my £7!

gigi

Just received my Flora refund in post today.:T

purplestar133

Smart1e wrote: »

Well now I'm panicking because I used the address on the bottom of the box, the P&G address as I couldn't find a website or anything with it on :eek::eek::eek:

Ah well if I don't get anything back in a few weeks I'll email P&G to complain about it being unclear and misleading and hopefully get some vouchers... I'm not losing my £7!

Oh, sorry to make you panic!

Well, I wasn't sure which address to send it to as it doesn't mention the address I quoted at all on the box. I sent it to the address I quoted, and that might be wrong.

You let me know if you get anything and I'll let you know if I do!:eek: Might be asking you for that P&G email address!

In other news I picked up the Golden Wonder promo packs in Tesco today, for £1.48

Smart1e

purplestar133 wrote: »

Oh, sorry to make you panic!

Well, I wasn't sure which address to send it to as it doesn't mention the address I quoted at all on the box. I sent it to the address I quoted, and that might be wrong.

You let me know if you get anything and I'll let you know if I do!:eek: Might be asking you for that P&G email address!

In other news I picked up the Golden Wonder promo packs in Tesco today, for £1.48

Your address must be the right one if you asked them but how stupid to do a MBG without giving an address on the box! I looked for a website and there wasn't one so I just sent it to the P&G one printed on the bottom of the cardboard bit.

I will complain big time though if I don't hear anything, all that information should be in the same place.

I will post on here if I get anything!



I saw the GW packs too but I didn't think it was a freepost address so I didn't bother as a stamp is 50p. I am too mean!:rotfl: