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  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I finally received my Big Shotz refund today. That was a nice surprise - it's only taken 7 months!
  • Anybody had problems with this Dr Beckmann Stain Devils Money Back Guarantee - what address is it to be sent to please.
  • Smart1e
    Smart1e Posts: 2,756 Forumite
    painscough wrote: »
    Anybody had problems with this Dr Beckmann Stain Devils Money Back Guarantee - what address is it to be sent to please.

    I haven't bought it (yet!) but this links to the mbg page although there are 2 addresses at the bottom.

    http://www.dr-beckmann.co.uk/money-back-guarantee/

    I would guess it's the postal address although maybe best to email them to check first.

    When they let you know please could you post the answer here? Thanks!

    :beer:
    :) Learn from the past, enjoy and appreciate the present and work to make your future the best it can possibly be :)

    And get lots of glitches!
  • superflygal
    superflygal Posts: 1,122 Forumite
    Do people generally find they get their money back? I did a try me free Twix ice cream offer and heard nothing from them. I ended up emailing 6 months later and getting vouchers from them. Bit annoying really!

    SFG x
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Smart1e wrote: »
    I haven't bought it (yet!) but this links to the mbg page although there are 2 addresses at the bottom.

    http://www.dr-beckmann.co.uk/money-back-guarantee/

    I would guess it's the postal address although maybe best to email them to check first.

    When they let you know please could you post the answer here? Thanks!

    :beer:

    This is the address at the bottom of the application form and it is the address that we used successfully last year:

    Helen Why, Customer Services Dept, Acdoco, Kelly Street, Blackburn, BB2 4PJ.


  • mimi1234
    mimi1234 Posts: 7,964 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks to the OP of the Harbour salmon. Managed to get some. Got 2 packs, 1 for us and 1 for brother. Sent him to get them. In his excitement, he picked up 1 that the had the TMF label and 1 that didn't! Errrrr. It looks like someone has peeled it off.
  • Do people generally find they get their money back? I did a try me free Twix ice cream offer and heard nothing from them. I ended up emailing 6 months later and getting vouchers from them. Bit annoying really!

    SFG x
    Yes we do get our money back, usually within 28 days, and on the few occasions when we don't, most of us surely contact them to 'remind' them. With the Twix one, if I remember correctly, they didn't promise 'money back', but a voucher for another pack, same as you received, although 6 months is not acceptable.
  • Dormouse
    Dormouse Posts: 5,617 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes we do get our money back, usually within 28 days, and on the few occasions when we don't, most of us surely contact them to 'remind' them. With the Twix one, if I remember correctly, they didn't promise 'money back', but a voucher for another pack, same as you received, although 6 months is not acceptable.
    Yep, the Mars/Twix offer was for a voucher, although my experience was similar as in it took ages to get it and I had to chase it up. Got it eventually though, phew!

    But yes, I agree with Freebie_Freak, we wouldn't be doing this if we didn't get our money back :cool: Granted, some promotions don't run as smoothly as others and need a gentle prod or two! But overall, yes we do get our money back :T
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    mimi1234 wrote: »
    Thanks to the OP of the Harbour salmon. Managed to get some. Got 2 packs, 1 for us and 1 for brother. Sent him to get them. In his excitement, he picked up 1 that the had the TMF label and 1 that didn't! Errrrr. It looks like someone has peeled it off.

    Not surprised really. Don't know if anyone has realised, but you don't actually have to buy the product!
    Even if you are a minority of one, the truth is the truth.
  • gocat
    gocat Posts: 5,907 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee!
    flyer wrote: »
    Not surprised really. Don't know if anyone has realised, but you don't actually have to buy the product!

    Dont u need the receipt then?
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