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  • How long did yours take please? Did you have to chase them up?



    Mine took quite a while and I did have to chase them. Did you receive an email from them asking for information such as your address etc? I just replied to that email asking for an update after 4 weeks had gone by. It was from a marketing company.
  • Mine took quite a while and I did have to chase them. Did you receive an email from them asking for information such as your address etc? I just replied to that email asking for an update after 4 weeks had gone by. It was from a marketing company.
    No, not heard anything from anywhere,
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    No, not heard anything from anywhere,

    I used this email address to chase: Hello@ILovecitykitchen.co.uk and they replied really quickly.
  • Filled out the activia claim page this morning on-line but when it came to ticking the box for accepting the terms and conditions it wouldnt' work and therefore couldn't continue to next page to generate my claim number to post off - anyone else had this problem at all ?
  • frogthedog
    frogthedog Posts: 1,347 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Yes check how many words you have used on blurb on the product. I had gone over and it wouldn't let me move on
    HTH
  • Africat
    Africat Posts: 1,078 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    cupcake4 wrote: »
    Money Back Guarantee
    Use Neutrogena Norwegian Formula® Visibly Renew Elasti-Boost Body Lotion twice a day, for 10 days to boost skin’s elasticity.

    If after 10 days you are not happy with the results, just fill in ‘Money Back Guarantee Form’, return to us along with your receipt and neckhanger, and we will give you your money back!*

    Money Back Guarantee Form

    *UK 18+ only. Purchase of Neutrogena Norwegian Formula Visibly Renew Elasti-Boost Body Lotion between 13.04.15 and 15.11.15 required. Claim by 30.11.15. Till receipt and neck collar required. Max refund £5.99 plus postage. Internet access required. One claim per household. Claim only accepted after 10 days trialing product, twice a day. Requires 250ml or 400ml bottle to complete Boost Skin’s Elasticity in 10 days or Your Money Back Guarantee. See www.neutrogena.co.uk/visibly-renew-elasti-boost-moneyback for claim form and full T&Cs. Your statutory rights are not affected.

    Money Back Guarantee

    Think this is new Neutrogena product. Antone tried yet?



    Been looking for this for a while now; anyone else found the collared neck bottles?
    I've tried Boots, Wilkinsons, Superdrug, Sainsbury's and none to be seen anywhere... Would have liked to have tried this one; anyone else had any joy?
  • djjunk
    djjunk Posts: 313 Forumite
    Part of the Furniture 100 Posts
    I've finally found the sweet chilli sauce (with a TMF collar) in Sainsbury's a few weeks ago.
    I sent my claim last week and I received my refund (incl.postage) yesterday.
  • Africat wrote: »
    Been looking for this for a while now; anyone else found the collared neck bottles?
    I've tried Boots, Wilkinsons, Superdrug, Sainsbury's and none to be seen anywhere... Would have liked to have tried this one; anyone else had any joy?

    I have seen it in larger Boots and Tesco.
  • Got my 2nd Ecover refund today, this one took 2 weeks, no chasing.
    Lose 28lb 3/28lb
    SPC Member 1522/2012-£264/ new pot 2013
  • Got my 2nd Ecover refund today, this one took 2 weeks, no chasing.


    Wah! Haven't had my first one yet and no reply to my chasing!
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