Barclays Bank Plc

divadee

As some of you will know I had problems with Barclays over Easter (see this thread) well they have redeemed themselves above and beyond anything i thought.

They have sent me 3 tickets to Chessington World Of Adventures for the family to go some time this year, and I am £25 better off in my current account.

I have to thank Mr Varley and his personal assistant for sorting this out so promptly and professionally. Never ever thought this would happen from a financial institution but they have and i am soooooooo chuffed.

rach1973

Oh wow that is brilliant news on the tickets and £25 as well :j
So when are you off to Chessington then.


Rachel

divadee

Not sure yet, but might keep them for may half term. weather will hopefully be a bit nicer by then.

still chuffed happy :j

BrightonLad

well done divadee, i read your thread when you posted it, and as soon as i read it i then heard on the news about the probs barclays were having that day. Poor you. At least you got something back for it, i'm well pleased for ya!

newfoundglory

Wow, thats fantastic! :T

Katgoddess

I wrote to complain as well. They have just credited my account with £50. No Chessington tickets though.

sunflower_2

hurray for the Chessington tickets
at least barclays have seen the error of their ways

hope u have a good time

divadee

Katgoddess wrote:

I wrote to complain as well. They have just credited my account with £50. No Chessington tickets though.

well done you. at least they are doing something to sort it out.

krisskross

I have finally today received a letter from them in response to my complaint of 28th March.........basically Barclays told me how hard they all worked and tough that I could not access any of my own money on Easter Sunday.
I feel it is time that i looked elsewhere for my banking needs.