VOIP or Conventional Landline for business?

tonytee

Can you experts help me please?

I am setting up a company which will have many virtual offices around London. Possibly around 6-8 different landline/0208/0207 numbers in total. I will only have one real London office.

How can I combine 8 different numbers to call one one individual phone?
I want the ability to be able to add extensions on to the phone to more than one person can answer the phone when one line is in use.

Reliability and clarity of call is very important as one sale is worth a potential £2,000.

Can you kind people help me on what set up this would require and then on going costs associated? Also, the best hardware for the job!

Again, I stress, quality of the line is very important and reliability is important too.

Business may expand in time and there may be the need to add additional numbers and operators! Additional numbers could increase to 30 and operators to about the same number, maybe more!

I should also add that all 8 lines will be reasonably busy incoming and outgoing and it would be nice to be able to make calls from the number that the customer originally called from. It would also be nice to be able to route certain numbers to certain desks and be able to control other similar set ups and be able to, in effect, have departments inside departments in the office

Thank youuuu!

AJ

paddyrg

Talk to a proper business telephone service provider like BT - VOIP call quality ranges from good to dreadful, and mapping all the numbers through to one office, but then back out to different extensions, you need someone to do a proper job.

BT are still the daddies FWIW.

InsideInsurance

Personally would go with VOIP - I've used VOIPfone.co.uk for many years and their service is top notch, call quality easily equals BT and a fraction of the cost of BT

Having a physical voipfone rather than just the software phone on a laptop evidently makes a big difference.

Whilst I am not in telecoms at all, all of our clients in the last 3 years were multinationals and they all had switched over to VOIP for all their offices

tonytee

Thank you.

I have sent an email to Voipfone.

Does anyone have any experience with Soho66?

Thanks
AJ