Mystery Shopping Thread 24 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

JohnnyG

enevel wrote: »

The second - "Can I have a receipt, please?" - is likely to get them lighting the kindling under the wicker man.

:rotfl:brilliant.

whitelabel

jen_br wrote: »

Competitor visits are wrong wrong wrong esp video ones I won't do them

Yup I don't mind doing competitor audits for business information but not on staff etc

sparklysaver

millerose wrote: »

GR have recently changed the scenario for the small slapped bum Supermarkets. I have to make a small purchase at the Kiosk till, Manned Till, Self Service till and ask a question at Customer services. They are not big stores and when not busy they know exactly who you are. How many shoppers would visit every single till within 15 minutes??? :eek:

In the one I did most recently, the kiosk was the only manned till and was also the customer services desk. I just made one purchase and asked my customer service question at the same time, filled in the form with an explanation of what I did and have been paid without query.

whitelabel wrote: »

Yup I don't mind doing competitor audits for business information but not on staff etc

I did some last month by request from one of the companies I do most work for. I felt terrible when the staff did lots of work and all the correct follow-ups and then I had to tell them I was no longer interested -- I don't mind it when I'm doing that to staff from the company who are paying for the research, but not when it's their direct competitors. I hated it and won't do it again.

johnhugh

Anyone got a phone number for TNS? Have done 4 premium car shops for them, they want extra blood without paying, which will take me all afternoon, which I think is not fair....

Big_Graeme

johnhugh wrote: »

Anyone got a phone number for TNS? Have done 4 premium car shops for them, they want extra blood without paying, which will take me all afternoon, which I think is not fair....

Use [EMAIL="contactus.mshop@tnsglobal.com"]contactus.mshop@tnsglobal.com[/EMAIL] calling them is grounds for termination.

johnhugh

Big_Graeme wrote: »

Use [EMAIL="contactus.mshop@tnsglobal.com"]contactus.mshop@tnsglobal.com[/EMAIL] calling them is grounds for termination.

Cheers Graeme, this company are..... why cannot they be like Grass?

Big_Graeme

johnhugh wrote: »

Cheers Graeme, this company are..... why cannot they be like Grass?

I find the perfectly good, decent rates, easy senarios, I do the job, they pay on time. I've done 7 of these car shops this month with no issues, what extra do they want?

hm902

Hey!

Longtime lurker, hoping for help.
TNS keep turning my application down, but I can't see any reason for this - anyone got any ideas?

Thanks

MysteryMe

It may just be that they have several people in your area already on their books.

hm902

MysteryMe wrote: »

It may just be that they have several people in your area already on their books.

Thanks