Mystery Shopping Thread 24 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

JohnnyG

GfK money in the bank

Cybi-Ping

skivenov wrote: »

I'm losing my touch. Got properly rumbled for the first time ever today.

Fair play to them.

What happened, did they ask if you were a mystery shopper? :eek:

skivenov

As I was leaving, they said "You're not the mystery shopper are you?".

Over the years I've had a few (probably less than a dozen) "I know that you know, so let's not say anything and just play the game". But, after literally thousands of visits doing this over the years, it's the only time that its ever happened.

fionajbanana

Some of the things you need to do on assignments make ms stick out like a sore thumb.

My friend's dh visits a bookies a few times a week and its so obvious that a ms visits.

First, they use/visit the loo - the loo is used about twice a week on average, then take a photo of the outside. The bookies is down a small precinct with 4 shops down each side with a larger shop at the top. The paving outside the 8 small shops is 20 steps wide.

Then if the bookies' manager is on holiday, another manager covers their annual leave. If its a MS doing the rounds, the deputizing manager saw them at another branch and being told the same instructions on how to use the forms...

Visiting the toilet is normal practice when going to a pub or restaurant. But not if you are just going in to place a bet and spending no more than 10 mins there.

The clients need to update their briefs making the ms less obvious to the staff.

PeteW

skivenov wrote: »

As I was leaving, they said "You're not the mystery shopper are you?".

Over the years I've had a few (probably less than a dozen) "I know that you know, so let's not say anything and just play the game". But, after literally thousands of visits doing this over the years, it's the only time that its ever happened.

What visit was it? Was it one with silly giveaway questions?

Cybi-Ping

skivenov wrote: »

As I was leaving, they said "You're not the mystery shopper are you?".

Over the years I've had a few (probably less than a dozen) "I know that you know, so let's not say anything and just play the game". But, after literally thousands of visits doing this over the years, it's the only time that its ever happened.

I don't understand why anyone would say that, surely with bonus ect it is in their interest to keep quiet and play along even if they have rumbled you.

skivenov

I put it down to curiosity, not all visits result in a bonus. The scenario wasn't necessarily a giveaway, but it would have been more conspicuous in a small, quiet outlet.

PeteW, sorry, I can't talk about that.

Big_Graeme

fionajbanana wrote: »

Some of the things you need to do on assignments make ms stick out like a sore thumb.

My friend's dh visits a bookies a few times a week and its so obvious that a ms visits.

First, they use/visit the loo - the loo is used about twice a week on average, then take a photo of the outside. The bookies is down a small precinct with 4 shops down each side with a larger shop at the top. The paving outside the 8 small shops is 20 steps wide.

Then if the bookies' manager is on holiday, another manager covers their annual leave. If its a MS doing the rounds, the deputizing manager saw them at another branch and being told the same instructions on how to use the forms...

Visiting the toilet is normal practice when going to a pub or restaurant. But not if you are just going in to place a bet and spending no more than 10 mins there.

The clients need to update their briefs making the ms less obvious to the staff.

Clients get what clients want, if they devise a "sore thumb" senario then that is their fault, all we can do is stick to the instructions.

skivenov

fionajbanana wrote: »

Some of the things you need to do on assignments make ms stick out like a sore thumb.

My friend's dh visits a bookies a few times a week and its so obvious that a ms visits.

First, they use/visit the loo - the loo is used about twice a week on average, then take a photo of the outside. The bookies is down a small precinct with 4 shops down each side with a larger shop at the top. The paving outside the 8 small shops is 20 steps wide.

Then if the bookies' manager is on holiday, another manager covers their annual leave. If its a MS doing the rounds, the deputizing manager saw them at another branch and being told the same instructions on how to use the forms...

Visiting the toilet is normal practice when going to a pub or restaurant. But not if you are just going in to place a bet and spending no more than 10 mins there.

The clients need to update their briefs making the ms less obvious to the staff.

There's ways and means to do those and come across as natural, not necessarily everyday occurrences, but enough to throw 9 out of 10 members of staff off the scent.

samtastic7

query from ESA after 19 days and they tell me its urgent!!