Mystery Shopping Thread 24 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

superliss

whitelabel wrote: »

I could but I thought ordering another 6 1.5 litre bottles might raise some suspicion...
shame as I was hoping to stock up on icecream and cake

The order total came to just under the minimum after 50% discount so I could have ordered the same amount of food again or loads of stuff, but im flying solo tonight and it would have gone to waste.

I had one last week I picked up a voucher from one
Of the local shops then used it for one of the £5 pizzas they did. I agree no point letting food go to waste just for the sake of it.

whitelabel

or risk gap rejecting the shop for not ordering what they said in the brief

ziggycj

whitelabel wrote: »

Ive not seen the brief but if you were asked to order a standard one and could accept an upsell to large it is one thing but if it doesnt mention being able to order a premium meal then you have not followed the brief and as such wont be paid as you havent done what they asked to do,

im doing a gap pizza online job which annoyingly has a 50% discount over certain amounts and my order by itself comes to just under that, so I looked at ordering a load of extra stuff, but although codes and meal deals can be used as detailed in the brief it is only if you order valid items, so I cant expand my order and order loads of desert for essentially free, as it isnt a valid meal item.

In essence, follow the brief to the letter and you shouldnt go far wrong.
Better luck next time

I just got paid so it's ok. It only mentioned size and extras when talking about upselling opportunities. It said nothing about 'premium' or changing the meal completely. There was a list of food I could order but for the pizzas it clearly stated "Any Pizza". I didn't realise that it could have been a potential upsell opportunity and TBH I dont think it should be because size is one thing but changing the whole meal isn't the same as upselling.

I did follow the brief. And they've now paid. Maybe in the future they will specify and exclude the premium stuff (which I would have been fine with anyway).

MysteryMe

Wrong post

fudgeh

Ok, do I have mystery shopper stamped across my forehead?

I've just completed a burger job for gapbusters and for the 2nd time I've had unbelievably good service, asking me constantly if my food is ok, taking my tray, opening doors etc. It made me wonder if they've guessed I'm a mystery shopper? or do they treat everyone who comes in alone, orders a particular sized meal and wants their receipt as a mystery shopper just in case?

What made me particularly suspicious today was the person serving me was slow and a bit rubbish up to the point I said I wanted my receipt, next thing I know the manager is rushing over to bring my food, 3 members of staff start cleaning the tables & floors and someone goes straight into the toilets to clean them???

Becles

That sounds pretty normal.

It's been the same scenario for years and they know roughly when a mystery shopper is due. As soon as you utter the magic phrase "can I have a receipt please?" they know who you are!

fudgeh

It's a shame they don't let you go with other people or order different options, at least then they'd get a better idea of how they are doing (& I'd get to do more jobs as I could take my little one with me)

gallygirl

It's a very good trick to play if you're there with friends/ colleagues. Get served separately, ask for a receipt then watch your companions faces as the floor show enfolds :rotfl:.

fudgeh

Ha ha I might have to try that!

superliss

fudgeh wrote: »

Ha ha I might have to try that!

Did a drive thru yesterday. When I asked for the receipt I watched the young lady start banging furiously on the till to get someone's attention then mouth 'receipt!' if you can imagine someone shouting while whispering you'll get the idea...

2 staff appeared at my pick up window to ask if I had had a nice day. While smiling manically 'can i have some more salt as well please?' i was then given about 5. I think I'm gonna call that 'the window show':)