Ipod Shuffle Full when it says its empty

ICEHOCKEY44_2

Hiya Guys,

i hope you can help me.

On Saturday I bought 2 shuffles as presents for s friends twins. The first unit works fine that we loaded, but the second unit picked up everything on the computer as a natural sync motion. I tried to delete these tunes from the unit, which says I have done it, but the capacity indicator says the shuffle is full, and the music is still on it. I have tried toi restore the Factory settings but nothing happens, infact is just suspends the whole computer!!

So firstly, why when I have deleted everything, it still says its full?

How do I actually get the music off?

Or should I just take it back to the shop and exchange it for a new one?

Looking forward to all of your help :beer: :beer:

Donna [/FONT]

JustCharlie

make sure the auto sync box is not checked in the options and that you have selected manage data manually so it doesn't keeping filling up auomatically

Mr_Squiddy

ICEHOCKEY44 wrote: »

Hiya Guys,

i hope you can help me.

On Saturday I bought 2 shuffles as presents for s friends twins. The first unit works fine that we loaded, but the second unit picked up everything on the computer as a natural sync motion. I tried to delete these tunes from the unit, which says I have done it, but the capacity indicator says the shuffle is full, and the music is still on it. I have tried toi restore the Factory settings but nothing happens, infact is just suspends the whole computer!!

So firstly, why when I have deleted everything, it still says its full?

How do I actually get the music off?

Or should I just take it back to the shop and exchange it for a new one?[/FONT]

If you can't restore it and it crashes your computer then it's very likely to be faulty, especially if the other one works just fine. Don't take any chances - take it back for a refund/replacement.