Reject a faulty second-hand car?

fatbadger2

I bought a car, 3 weeks and ~1000 miles later the engine expired with horrible grating noises. Garage I bought it from have had car 9 days and still cannot tell me what has gone wrong or when it will be fixed. Car was 4 yrs old and 150 000 miles (full Audi service, looked and drove like new)

I suspect they are doing a cheap repair or getting a replacement engine second hand but I would rather have my money back. But, to do that the onus is on me to prove the fault was pre-existing when I bought it.

Q)How detailed does the 'independent report' have to be in order to reject the car and sue the garage for my money and expenses? :money:

Because if it is the case of a technician listening to it and giving an opinion, that is ok and will cost 100 quid???, but if it needs a strip down etc that would be v v expensive and I cannot afford it.

I don;t trust the garage or the car, is there any way of getting my money back?? Garage owner is rude and unhelpful so far, he says I just have to be patient and not 'hassle him' - unbelievable!

wealdroam

This thread appears to be a continuation of this one.

arcon5

What do you mean by 'cheap repair'?

They are entitled to repair or exchange the vehicle. In this case you suspect the engine may be exchanged - it would need to be on a like for like (or better) basis.. it's highly unlikely to be the case.

unholyangel

wealdroam wrote: »

This thread appears to be a continuation of this one.

Is it just me or does that link to this thread?

arcon5

unholyangel wrote: »

Is it just me or does that link to this thread?

Not you. Links to this thread. Ops other thread is here

wealdroam

unholyangel wrote: »

Is it just me or does that link to this thread?

Yes, my fault, sorry.
Earlier post now corrected.
Thanks for pointing it out.

CKhalvashi

4 years old, 160,000 miles

Was this an ex-fleet car by any chance? I certainly wouldn't buy a car that one of my lot has driven for 3 years, even if they are kept in an immaculate condition.

If it was the 1.9 TDi, it could well be a turbo problem, which will be a £1200 job (says he who caused some serious damage to one of our Octavias, 2 days before it was due to go in for repair). I can't remember the exact amount, but I know it came to something like this.

Apart from that, the engines last forever, so you should have 200k+ of trouble free motoring from it after it's done.

CK

fatbadger2

arcon5 wrote: »

What do you mean by 'cheap repair'?

They are entitled to repair or exchange the vehicle. In this case you suspect the engine may be exchanged - it would need to be on a like for like (or better) basis.. it's highly unlikely to be the case.

Apologies for starting new thread, I thought everyone had left the old one and moved on...

Anyway, by "cheap repair" I mean in a garage of questionable quality using parts of the same iffy nature. And the reason I suspect this is that the garage will not tell me where my car is being fixed or any details what so ever.

If, say, they put in a replacement engine of equivalent quality that still means that I will have no idea how that engine had been looked after and when I sell the car the new buyer may be aware that it has been changed, and therefore the car is worth less, qed I will not have been put back in the position I was before the engine blowup.

I am concerned as the garage have ignored ALL my emails and calls and one letter (so far), so I am nervous about my 8 k investment, and all I have asked is *what is wrong with it, *roughly when will I have transport back, *where is it being fixed.

As for all the talk about 'ooooh I wouldn't have bought that' :cool:. Well, annoyingly, I agree, I won't do it again, but it doesn't change the fact I still have rights (although u have to pay solicitor to enforce them sadly)

The law says I should be put back in the position I was in previously, or something like that. I am worried I will not be and the car will be a) unreliable due to cheap repairs, and b) worth less

cheers for following this saga

unholyangel

wealdroam wrote: »

Yes, my fault, sorry.
Earlier post now corrected.
Thanks for pointing it out.

I actually sat for a few minutes trying to figure out if i was just having a blonde moment or not :X hehe

unholyangel

OP......how did you pay for the car?

fatbadger2

unholyangel wrote: »

OP......how did you pay for the car?

By debit card, does that make a difference ???

cheers