Not exactly credit card but refused Next online account

usignuolo

There are some items I want to buy online from Next for my baby granddaughter. Of course you need to register online to do this but no problem. I have just bought some stuff online from Debenhams and registered there OK. I have a healthy bank balance, no overdue cards, own own home etc. Plus I have lots of online shopping accounts, (amazon, john lewis, M & S, laura ashley, fatface, laredoute, figleaves) all in current use.

Yet when I went through the registration process for Next, I was rejected. Got a message saying we are unable to process your registration, please contact our office if you need to discuss this further. I am not a regular shopper at Next for adults in the high street as the stuff is the wrong size for me but I did get an unsolicited catalogue a few years back through the door and sent it back. And I ticked No to the option to get one this time, maybe that is why?

CLAPTON

what did they say when you contacted their office?

RichL74

I ticked no to receiving a directory last week, next page just asked me to pay by credit or debit card.

jonesMUFCforever

What is your financial position like - are you working - are you on electoral roll etc etc.

usignuolo

I am semi retired, pension, living in own home, no debts. Never had this issue before but as above, I did return their catalogue as unwanted a few years ago and maybe they have that on file as well......

sharpy2010

usignuolo wrote: »

I am semi retired, pension, living in own home, no debts. Never had this issue before but as above, I did return their catalogue as unwanted a few years ago and maybe they have that on file as well......

I don't think they refuse you an account of the grounds of spite, due to you returning one of their catalogues a few years ago to be honest.

jo-bo

Are you saying that they were unable to register your address and could not send you any goods or that you tried to open an account, with a credit limit and they said no to that?