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update info email? spoof?

anyone else received this?
Dear valued PayPal® member:



It has come to our attention that your PayPal® account information needs to be
updated as part of our continuing commitment to protect your account and to
reduce the instance of fraud on our website. If you could please take 5-10 minutes
out of your online experience and update your personal records you will not run into
any future problems with the online service.


However, failure to update your records will result in account suspension.
Please update your records on or before April 01, 2007.

Once you have updated your account records, your PayPal® session will not be
interrupted and will continue as normal.

To update your PayPal® records click on the following link:
http://www.paypal.com/cgi-bin/webscr?cmd=_login-run



Thank You.
PayPal® UPDATE TEAM

Accounts Management As outlined in our User Agreement, PayPal® will
periodically send you information about site changes and enhancements.

Visit our Privacy Policy and User Agreement if you have any questions.
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_privacy-outside [/quuote]

now usually i dont fall for these things but it seems genuineish! if there is such a word.

anyone else received this and is it a spoof?

what are the golden rules when it comes to ebay and paypal genuine emails?
There's someone in my head, but it's not me

Comments

  • my boss at work received that email a while ago. don't fill any of it in. my boss filled half of it in then realised that it was a spoof so had to go back into his paypal to change his password.

    Don't mean to cause alarm but they shouldn't ask you to do it through email, log into your paypal account as normal and see if it prompts you to update. otherwise ignore it, I'm with paypal and I haven't received that email.

    ads :)
  • clairehas
    clairehas Posts: 2,762 Forumite
    ive just posted a thread below, about my paypal spam email
  • debsy42
    debsy42 Posts: 1,759 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Spam, bin it

    Any mail I've ever had from PayPal had my name on it not PayPal member !!
    ITV Winners Club #87 :eek:
  • pennylane99
    pennylane99 Posts: 5,783 Forumite
    1,000 Posts Combo Breaker
    its a spoof...

    Ebay or Paypal will never ask you to update any details by clicking on a link in an email

    never click on the links, always log on through the proper website, be it Ebay, Paypal, your bank etc...
  • soolin
    soolin Posts: 74,959 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Again my usual advice is that you should take the ebay/paypal tutorials on phishing mails. That particular email is possibly one of the most common phishes, I get several a week, if it made anyone think for even the briefest few seconds, then they are vulnerable to falling for a 'better ' one.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • dishmop
    dishmop Posts: 97 Forumite
    I have had three of these. The first sign that something is wrong is when it asks you for your PIN number.

    Another one that is happening is that when you log on Paypal from EBAY it takes you to what you THINK is your PAYPAL site but when you enter your password it then starts asking you for your security details as per the example quoted above. I contacted paypal and they were not very helpful becasue the probelm is not at thier end. Somebody has managed to infiltrade your ebay account and you get redirected when you enter your password. If you enter paypal account thro thier website, problem is gone.

    I think paypal could if they wanted trace the senders of the emails asking for updates on your security info.
    The ones I have received look exactly like a proper email from paypal exept for a slight variation in the web address in your browser bar.
    One thing I did note is that like a lot of people I tend to enter my name/address using all lower case letters. The spoof mails I have received have my details enter exactly as I have enter them and therefore it is my belief that they have been sent by somebody who I have dealt with on ebay!!!!!!!!!!!!!!! Paypal could very easily cross reference all the complaints they get and see who is the common denominator.
    No Unapproved or Personal links in signatures please - FT3
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