some asked to retract their bid - what do i do??

specialkthefirst

hello
if anyone could offer advice i would be so grateful
i have only been [EMAIL="eb@ying"]eb@ying[/EMAIL] for a few months and this has never happened before so i have no idea what to do
on an item that is ending in a few hours the highest bidder has ust messaged me saying they want to retract their bid as 'it is not the right thing' . i dont want to end up paying fees on it and it is not a cheap item ither
whats the best thing for me to do?
thank you

GregtheHammer

They can retract their own bids, if they cannot be bothered you can cancel it. No point in leaving a bid on if they do not want to pay for it

soolin

If there is less than 12 hours to run then buyer cannot tetract thir own bids. As GregTheHammer says, just cancel the bid for them, no point in having an unwilling buyer

No_Eye_Deer

Cancelling bids placed on your listing
http://offer.ebay.co.uk/ws/eBayISAPI.dll?CancelBidShow

hiccup123

i've been asked before and have retracted the bids but as others have stated they can do it themselves but only uptil 12 hrs before auction ends. And don't worry about the fees , you can mutually agree to end transaction with buyer and all fees are refunded. If buyer doesn't agree to end tranasction then they are basically saying they want the item and therefore have to pay for it. so you don't lose out

specialkthefirst

thank you no eye deer for the link
i used it to cancel his bid only for him to message me 2 mins later saying he now doesnt want it canceled
GRRRRR some people

soolin

hiccup123 wrote: »

i've been asked before and have retracted the bids but as others have stated they can do it themselves but only uptil 12 hrs before auction ends. And don't worry about the fees , you can mutually agree to end transaction with buyer and all fees are refunded. If buyer doesn't agree to end tranasction then they are basically saying they want the item and therefore have to pay for it. so you don't lose out

If a buyer refuses a mutual there is no mechanism to get them to pay, so there is a chance seller could lose their fees. Always best to remove bids before it gets that far.