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Sorry me again ! Verified ?!?! Unconfirmed ?!?!

arushofblood
arushofblood Posts: 1,073 Forumite
in Ebay, auctions, car boot sales, post & parcels
I've had a buyer pay for something worth over £300 via Paypal. His address is showing as 'unconfirmed' and seller protection 'ineligible'. I've asked if I could refund his payment and get him to verify his account then resend payment through so that I'm covered.

He is saying that he IS verified though ?!?! So is he verified ?!?! How can I check ?!? Am I doing the right thing asking him to confirm his address with Paypal, or am I just being over the top ?

Thx
«13

Comments

  • pennylane99
    pennylane99 Posts: 5,783 Forumite
    1,000 Posts Combo Breaker
    verified and confirmed are 2 seperate things...

    is the buyer in the UK?
  • user051105
    user051105 Posts: 652 Forumite
    I have a buyer who reckons there account is verified and confirmed but paypal are unable to confirm this, I have offered a refund so they can pay a different way but they are ignoring me.
    Debt Free Wannabee - Updated 13/08/2007
    Barclaycard - [strike]£3002[/strike] now £1712 Mortgage - £84,393 - Paid in 340 months time.
  • arushofblood
    arushofblood Posts: 1,073 Forumite
    pennylane99 wrote: »
    verified and confirmed are 2 seperate things...

    is the buyer in the UK?

    His address stated is a UK business address. He's reply to me was:

    i am a verified paypal user.
    i have 2 accounts : 1 US, 1 UK. my UK account from which i made the transfer is a verified one.
    pls re-check.

    So how do I check if he's verified ? And if he is verified, is it ok to send to an unconfirmed address ?!?! I didn't think it was ?!?!?

    I don't mean to be mistrustful but I would rather have a safe transaction especially for this amount ! Why can't buyers just play ball :rolleyes:
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    You don't need to care about verification. Forget verification.

    Tell him to confirm his address and re-pay.

    I wouldn't mess around with that kind of money.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • arushofblood
    arushofblood Posts: 1,073 Forumite
    frivolous_fay wrote: »
    You don't need to care about verification. Forget verification.

    Tell him to confirm his address and re-pay.

    I wouldn't mess around with that kind of money.

    My thoughts exactly ! I have asked him quite politely to confirm his address. It's not that difficult is it ?!?!?
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    On the PayPal transaction page does it say eligible for seller protection?
    -->♥<-- Sugar Coated Owl -->♥<--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • arushofblood
    arushofblood Posts: 1,073 Forumite
    razorbladekisses wrote: »
    On the PayPal transaction page does it say eligible for seller protection?

    His address is showing as 'unconfirmed' and seller protection 'ineligible'. I can't see any reference for 'verified' ?!
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    arushofblood wrote: »
    His address is showing as 'unconfirmed' and seller protection 'ineligible'. I can't see any reference for 'verified' ?!

    Jeez, verified doesn't matter! ;)

    That payment is bad news - no confirmed address, no seller protection. Make him sort it out.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • sham63
    sham63 Posts: 1,096 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    If you were thinking of asking PayPal to confirm that the address is 'confirmed', don't bother - they won't tell you as it's confidential info.

    Also don't forget that if you don't send the item within 7 days of the transaction you aren't covered.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    sham63 wrote: »
    If you were thinking of asking PayPal to confirm that the address is 'confirmed', don't bother - they won't tell you as it's confidential info.

    Also don't forget that if you don't send the item within 7 days of the transaction you aren't covered.

    OP isn't covered anyway :)
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
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