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Concerned about recent eBay shoe purchase
VioletOblivia
Posts: 15 Forumite
Hi all,
I recently bought a pair of chunky soled trainers from eBay. As soon as they arrived, I tried them on to make sure they fitted but as soon as I went to walk a few steps, one of the trainers started making a really loud squeaking noises. It's definitely the trainer and not my floor. I contacted the seller straight away and still haven't received a response. At this point, I'd like a refund as I don't appreciate being down £10 and left with shoes that I can't wear. What would be the best way to proceed? And what should I do if the seller doesn't get back to me or refuses a refund?
Thanks in advance.
Lou
I recently bought a pair of chunky soled trainers from eBay. As soon as they arrived, I tried them on to make sure they fitted but as soon as I went to walk a few steps, one of the trainers started making a really loud squeaking noises. It's definitely the trainer and not my floor. I contacted the seller straight away and still haven't received a response. At this point, I'd like a refund as I don't appreciate being down £10 and left with shoes that I can't wear. What would be the best way to proceed? And what should I do if the seller doesn't get back to me or refuses a refund?
Thanks in advance.
Lou
'Careless reality costs souls'
0
Comments
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Is the seller a business or private seller?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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check if they offer refund, contact them. if you don't hear from them then open a claim with ebay. Ebay will more than likely tell seller to accept the item but you will have to pay the cost of returning and they don't have to refund the return costs.
If they are chuncky and heavy they may cost you quite a bit to send back0
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