New to ebay potential non payer

CCFC_80

Hi there

Sold something on ebay 8 days ago and this is the longest I have had to wait for someone to pay me. Sent them a reminder invoice after 4 days and another email at weekend to advise if there is a problem but no response. Buyer has a small buying history with 100% successful feedback.

I was thinking about leaving it until tomorrow and then file one of these report a non payment things to ebay. Am I being impatient as I would be grateful for other peoples advice.

Thanks

Mindless_Clone

I would not wait. 8 days is long enough to pay, and you've already contacted them to ask them to pay. I would open the NPB now.

hiccup123

i agree with above. Open the NPB. that will either push them to pay or ebay will end transaction, you get fees back and can sell again

TAG

I agree with the above posters. File a NPB case now. Waiting 8 days for payment is far too long.

soolin

I open my NPBs on day 4 and on day 8 when I've closed it would have got my item relisted.

CCFC_80

soolin wrote: »

I open my NPBs on day 4 and on day 8 when I've closed it would have got my item relisted.

Thanks all to who replied. Can't understand as to why they have so far got a good transaction history. I suppose if it was the other way round and I had taken 8 days to despatch the item I would get negative feedback.

Can someone advise me what's likely to happen after opening one of these NPB claims, e.g can the buyer still buy it ?

soolin

CCFC_80 wrote: »

Thanks all to who replied. Can't understand as to why they have so far got a good transaction history. I suppose if it was the other way round and I had taken 8 days to despatch the item I would get negative feedback.

Can someone advise me what's likely to happen after opening one of these NPB claims, e.g can the buyer still buy it ?

During the 4 days the dispute i sopen the buyer can close it by making payment by paypal. If that happens just send it as you would with any other sale, buyer can still leave feedback.

If you get it closed on day 4 after opening then buyer cannot leave you feedback.
I tend to block bidders as soon as I open an NPB regardless of whether they go on to pay or not. About 50% of my disputes are closed by buyer paying, the rest go to close and get relisted.

No_Eye_Deer

Just a side note

Make sure you have your Buyer requirements preferences set correctly
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences&guest=1

Set/Tick
Buyers with unpaid items recorded to
Block bidders and buyers who have 2 unpaid item(s) recorded on their accounts within 12 months.
Press summit at the bottom.

Will cut down on the time timewasters.

CCFC_80

Thank you Soolin/no eyedear

Just to sum up then when I put in a NPB, the buyer can still pay for the item but I won't get negative feedback. I obviously want to block the buyer from bidding for my items again

Mindless_Clone

If they don't pay, you win the case and they can't leave feedback. If they pay the transaction stays open and they can leave you feedback. They may chose to leave you negative if they are feeling retaliatory for opening a case against them... or if your ongoing performance is not great (i.e. you delay postage etc.) but you could appeal it and might be able to get it removed if you can show it's done maliciously.

soolin

Mindless_Clone wrote: »

If they don't pay, you win the case and they can't leave feedback. If they pay the transaction stays open and they can leave you feedback. They may chose to leave you negative if they are feeling retaliatory for opening a case against them... or if your ongoing performance is not great (i.e. you delay postage etc.) but you could appeal it and might be able to get it removed if you can show it's done maliciously.

I have never been left a neg or poor stars by someone who I have had to open a case against