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Charge to transfer guarantee
ForkHandles_2
Posts: 92 Forumite
Hi!
I moved house just over a year ago and I've noticed a problem with one of my windows. There is condensation in-between the two panes of glass which probably means it's got a leak.
When I bought the house we were supplied with all details covering the windows showing a 10 year guarantee, I have just telephoned the window company who have informed me there is a charge to transfer the guarantee to my name. Now, if it was a fiver I'd probably just pay up rather than argue over a £5. But it's about £148 :eek:
Now this seems rather unfair but is it legal?
They are going to send me a form which I guess will contain details and I'll post some more information when I receive it.
Cheers!
ForkHandles
I moved house just over a year ago and I've noticed a problem with one of my windows. There is condensation in-between the two panes of glass which probably means it's got a leak.
When I bought the house we were supplied with all details covering the windows showing a 10 year guarantee, I have just telephoned the window company who have informed me there is a charge to transfer the guarantee to my name. Now, if it was a fiver I'd probably just pay up rather than argue over a £5. But it's about £148 :eek:
Now this seems rather unfair but is it legal?
They are going to send me a form which I guess will contain details and I'll post some more information when I receive it.
Cheers!
ForkHandles
0
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