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Ebay rant!
Comments
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if it's showing as positive then don't worry. most buyers just have a quick look to see if there are any negatives and neutrals. If it is worrying you and you want it changed then contact the buyer and politely ask them if they would change the wording. say you did the right thing and refunded the postage and are they happy with that outcome. if they say yes ask if they are willing to change the feedback. you have an option to send a change feedback request to buyer via ebay....but note you are allow to do this only a few times in a year and may need it for when ever you get a negative. What you can also do is leave response to feedback and maybe leave a message saying all postage saw refunded so why the negative words. so everyone can see their feedback but your response
HTH
The feedback doesn't matter but OP is quite right to be concerned about the potential stars. It is normally the 1 and 2 * ratings that get a seller banned, rarely the feedbackI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
I was recently left a 3* for P & P and Item As Described by a buyer who didn't receive the item.
I know it was her because I ran my report by item number, but Ebay Customer Services said that she had left good stars, and wouldn't do anything about it.You're only young once, but you can be immature forever
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