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Boots pointless - check them!
pollypenny
Posts: 29,440 Forumite
I spent £49.90 in Boots today, using a 400 points coupon for an over £40 spend.
With my over-60s 10 points per pound I should have had the bonus 400 plus 490. The receipt showed only 330 over 60s.
This is the third time this has happened to me. The first time, I just shrugged my shoulders. Last time I rang customers services and they were added.
Today I made a fuss in the shop. The assistants couldn't explain why it had happened.
The change from 10% off has been to the benefit of Boots, we can do without this sneaky nicking of points, too.
Always check points!
With my over-60s 10 points per pound I should have had the bonus 400 plus 490. The receipt showed only 330 over 60s.
This is the third time this has happened to me. The first time, I just shrugged my shoulders. Last time I rang customers services and they were added.
Today I made a fuss in the shop. The assistants couldn't explain why it had happened.
The change from 10% off has been to the benefit of Boots, we can do without this sneaky nicking of points, too.
Always check points!
Member #14 of SKI-ers club
Words, words, they're all we have to go by!.
(Pity they are mangled by this autocorrect!)
Words, words, they're all we have to go by!.
(Pity they are mangled by this autocorrect!)
0
Comments
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You would only get the bonus 400 for the £40 spend, then your normal points for the £9.90 - so about 499 points in total.0
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In that case there is no bonus!Member #14 of SKI-ers club
Words, words, they're all we have to go by!.
(Pity they are mangled by this autocorrect!)0
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