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Boots pointless - check them!

I spent £49.90 in Boots today, using a 400 points coupon for an over £40 spend.

With my over-60s 10 points per pound I should have had the bonus 400 plus 490. The receipt showed only 330 over 60s.

This is the third time this has happened to me. The first time, I just shrugged my shoulders. Last time I rang customers services and they were added.

Today I made a fuss in the shop. The assistants couldn't explain why it had happened.

The change from 10% off has been to the benefit of Boots, we can do without this sneaky nicking of points, too.

Always check points!
Member #14 of SKI-ers club

Words, words, they're all we have to go by!.

(Pity they are mangled by this autocorrect!)

Comments

  • You would only get the bonus 400 for the £40 spend, then your normal points for the £9.90 - so about 499 points in total.
  • pollypenny
    pollypenny Posts: 29,440 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    In that case there is no bonus!
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
This discussion has been closed.
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