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Help with complaining about estate agent
mollythedog
Posts: 14 Forumite
Are there any guides or advice relating to making a complaint to an estate agent ?
As i understand it we first have to make our complaint to the management, who will then review and make a decision, if that decision is unsatisfactory, we can then complain to the property ombudsman.
If anyone has complained successfully before please could you share 'what worked' etc?
Thanks!
As i understand it we first have to make our complaint to the management, who will then review and make a decision, if that decision is unsatisfactory, we can then complain to the property ombudsman.
If anyone has complained successfully before please could you share 'what worked' etc?
Thanks!
0
Comments
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Why not see what the Property Ombudsman website has to say on the topic (since the agent appears to be a TPO member - if they're not, the Ombudsman won't be interested)?
What do you want to achieve, and what's the substance of your complaint?0
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