My bank information

D257

Hi I had banked with tsb bank for over 30 years and in the last 15 i have taken out a credit card and had 3 loans from them Amazingly i have an original loan agreement from them dated 1999 which included ppi The other two loans where taken out after this loan and i do certainly remember being told i could not have 1 of the loans if i did not except the ppi My credit card was taken out before 1999 but i used this card regularly for years upto i think 2005 (I paid it off and cancelled it because i found it upsetting to pay something like £150 payment and only £50 or so come off my bill) Both my 2 other loans were paid off early by this time and since then i have also moved banks and closed my account I really want to know if i was mis sold ppi if i was not employed Being a mum of 7 children i would not say i did not work but i have never been employed for the last 15 years I also need help finding out the details of the two loans and credit card as ive been told the bank has no information on my account any help would be great Thanks

dunstonh

i do certainly remember being told i could not have 1 of the loans if i did not except the ppi

Almost certainly you cant prove that though and you can bet your life they have nothing on file that supports that allegation. This is why verbal unprovable allegations usually result in rejection unless there is another failing.

I really want to know if i was mis sold ppi if i was not employed Being a mum of 7 children

Point of application is what matters. If you were not working at point of sale and the policy does not cover those that are not working then you have good grounds for complaint.

I also need help finding out the details of the two loans and credit card as ive been told the bank has no information on my account any help would be great Thanks

If you have no records and the bank has no records then it is game over. No third party will have any records. You could make your complaint and tell them you had multiple loans over the 15 year period and let them do another search themselves. Lloyds have been known to recalculate what you would have paid on the details that are available using rates that were in place at the time. So, not relying on copy documents.

D257

Thank you dunstonh for your reply I now have many other questions im affraid First of all ive found some old bank statements with i think a payment made to my credit card by my debit card but on my statement they are only listed as payment Im told they can possbly check in the archives to see who the payment was made to and they are letting me know if they can do this I have a number of payments made that are listed on my statement as just simply payment do the bank have to check the archives and will they have to do this for free My next question is if im lucky and do find the account number of my credit card what will happen if they still cant find the details