Capital One - account closure

knoxvillain

Quick question - I called Cap One a couple of days ago and asked them to close my credit card account (woohoo!), I also cut up the card as requested by them. However when I log into their website, it still lets me log in and it shows as a balance of £0 and £200 available. Does it take them a few days to close it? I was expecting to see £0 available surely?

Thanks

MrSilk

Give them a couple of days to update their system, check again early next week and it should be closed.

RichL74

Yeah, figuring you might have a change of heart and they dont know you have cut the card up.

knoxvillain

ok, I'll give it til the end of the week and then I'll call them. Just want to make sure it does actually get closed. Was hoping they'd get it closed so that it'd show as settled on my credit report this month.

dalesrider

It might not show as closed untill after the next statement date. To ensure that no charges come through.

knoxvillain

Can no longer access my account today so looks like that's it closed just need written confirmation now. Feels good. Onto the next one now.

bobobins

I took out a cap one card in feb 2004 and closed it down 6 months later. I didnt check my credit report till dec 2011 and when i did, it was still active. Luckily i didnt owe them anything so all i got for it was many years of lovely green ticks.:rotfl:

knoxvillain

bobobins wrote: »

I took out a cap one card in feb 2004 and closed it down 6 months later. I didnt check my credit report till dec 2011 and when i did, it was still active. Luckily i didnt owe them anything so all i got for it was many years of lovely green ticks.:rotfl:

Yes, I've seen a couple instances on here where the account has actually been closed which is why I've been keeping an active eye on making sure this one is closed. They already updated my credit file this month do I'll need to check next month to confirm it shows as settled.