ge money and brightstar through mortgage force

Conrad

Rob Jupp pops up all over the place. He used to own Personal Touch.

His latest venture, Brightstar is an infant started in 2011.

http://www.mortgagesolutions.co.uk/mortgage-solutions/news/1938800/jupp-launches-brightstar-financial


I do wish people would recognise it's often better to deal with small long established pro's where personal service is akin to dealing with areputable local builder as opposed to B&Q

Wh05apk

Conrad wrote: »

Rob Jupp pops up all over the place. He used to own Personal Touch.

I think you will find it was Personal touch commercial in Southend.

Jimbo1976

He used to run his own firm in Southend which was purchased by Personal Touch Financial Services which ran it for a while before deciding to shut it down after the credit crash. Not sure if this was any fault of his.

Matt1982

Let to buy lending by GE is outside of policy. Its something they will only consider by exception however they will not lend to self employed applicants on a let to buy basis.
Self employed lending is something GE have only reintroduced in recent times so they are not looking to do anything outside of std lending here.
Ever good broker/packager would still ask GE especially if a good case but no way should fees especially a valuation fee be taken up front before this was pre-approved subject to valuation.
Why are you paying them an application fee and a valuation fee. The applicaiton fee I believe covers the valuation!
Just my opinion though.

kennyp1979

i am at the end of my tether with this, i am hopefull now that we can sort it out. why is it classed as let to buy as my existing mortage has only got a permission to let on it i am not remortgaging it? also if they had told me or my mortgage advisor about this at the start i wouldnt be gripeing here and now. i will be taking someone to court over this if i need to as someone will pay for my heartache and loss of time with regards to this whole 13 week saga. Also my wife has found another property at 85,000 so i'm now thinking she could get mortgage herself as she is employed with 17,000 a year earnings and a clean credit file with no defaults as the one she had fell off a month ago and we have the deposit sitting there of 32000 for the current house we are failing to buy. she is co owner of owr current house and we have permission to let?

Matt1982

Classed as let to buy as you are letting out your current property and buying a new one to live in.

Has the CEO of Brightstar responded to your email from the other day?

I would be asking your broker and Brightstar why you were asked to pay fees on a case that GE were never going to do.

Pbb_2

Do not use brightstar financial they are not even fsa regulated. I have heard a few bad tales regarding them. Always best to stick to proper mortgage brokers.

Juppsteruk

I have to say that I am extremely surprised that this thread continued as long as it did and my failure to post until today demonstrates my thought that this issue had been concluded.

I am confident that the clients advisor (Mortgage Force), the lender (GE) and Brightstar did all we could to assist this client. I know the case extremely well and was involved in it for quite a well. Without blowing any confidences I would just add that the facts and the fiction of this case are at polar opposites.

Brightstar are not FSA authorised and we never give advice. We are a specialist distributor for a number of specialist lenders and mortgage intermediaries access these lenders and products as a way of helping clients that high street lenders won't or can't help. As a result we don't require FSA permission as we don't give advice. There is nothing unusual or illegal about this and we work with the regulator on the Mortgage Market Review etc.

For any personal comments about me I should take offence but won't. I have had 4 jobs in 20 years and have always acted in an honest, transparent way in all of my business dealings.

These forums do have a role and purpose but they are by their very nature extremely 'one sided.' In a world without Data Protection and Client confidentiality I would be able to come on here and give a full, detailed and pointed response to this client and his well meaning commentators but those mortgage advisors will be aware why I am not permitted to do so.

As regards the final commentators comments that he/she has heard a few bad things about Brightstar I am more surprised and flabbergasted by this then any of the comments. My small team of staff in Brentwood to a great job and work tirelessly hard with our many mortgage intermediary friends to get mortgages completed in the toughest lending environment, possibly in history. I won't and I can't allow this good work to be undone by a client who, if you follow the content of his various threads, will show that he has been inconsistent, inaccurate as well as volatile.

At the time of writing no correspondence has been received from any solicitor acting on the clients behalf nor would I accept it to.

Rob Jupp
CEO
Brightstar Financial Ltd
O2nd March, 2013c

kennyp1979

Just to let anyone know who is or was reading this thread, I've logged on to the forum for another reason and seen these last post's and thought I'd put it to bed.

Dave Ham of Simply investments, sorted my mortgage in under 48 Hours of taking on and fixing this mess, when I explained what was going on to him,he worked out a solution and it was job done, thanks Dave.

Shame no one else had managed to work a solution before hand