Beware of MattressMagic/FSG Furnishings re Verona Bergamo Cabin Bed

azurepurple

A warning for people using mattressmagic website owned by FSG Furnishings. We recently bought a Verona Design Ltd Bergamo Cabin Bed. Upon assembling the bed it came to light there were two deeply scored blue ink lines across the footboard. Why not deep pencil? When we contacted mattressmagic/FSG Furnishings we were told that their supplier Verona Designs Limited automatically mark all the footboards in ink as there is a similar Ferrara headboard that requires the markings to line drawers up. We argued that the Bergamo Cabin Bed, which we'd bought doesn't need these lines, despite it being the same footboard as the Ferrara bed? Their reply was it is automatic to mark both headboards despite the Bergamo not needing the lines! Apparently this has been the procedure for 8 years and no other customer has complained they had lines across their brand new pine bed! Just for info for anyone buying this bed, which is available from various websites but made by Verona Deisgns that supply all of them, doing the same lines on each bed supplied supposedly!

kermitfrog

Are the lines visible to anyone not assembling the bed?

azurepurple

Yes unfortunately both lines are visible when the guest bed is pulled out.

kermitfrog

Obviously it's time for you to move on.