Lloyds TSB PPI

gemm83_2

Hi Guys

Can anybody who has claimed PPI from Lloyds give me a rough idea of how long it took them to get back after the initial questionnaire?

I know they legally have 6 weeks, but has anyone heard anything sooner than that?

Many Thanks

[Deleted User]

gemm83 wrote: »

I know they legally have 6 weeks, but has anyone heard anything sooner than that?

There is no legal issue here at all, I'm afraid.
The Banks have agreed that they will respond to complaints within EIGHT weeks. If the Bank fails to do this, the only sanction you can take against them is to refer your complaint to FOS (which takes a year or more).

Patience.

Totallyskint

Lloyds are pretty slow at the moment I have had a couple of claims with them the first 2 were within about 4 weeks, but the last claim I made took about 10 weeks for an answer from them. When I spoke to them about it, it appears that they have had a landslide of claims the last couple of months and they are struggling to keep up.

Cocolal

gemm83 wrote: »

Hi Guys

Can anybody who has claimed PPI from Lloyds give me a rough idea of how long it took them to get back after the initial questionnaire?

I know they legally have 6 weeks, but has anyone heard anything sooner than that?

Many Thanks

Hi

I called lloyds on 18th July and they upheld my complaint on 23rd August.

Got my letter today from them outlining my award and awaiting payment

Hope this helps & good luck with yours

mrblonde

Hi

Similar story. Phoned (didn't fill out the form, just used the contact details on their website), and they made the offer on August 20th. Payment due next couple of weeks. Good luck with it!