Npower sent electricity bill adressed to exor of, what rights do they have?

chanz4

hence they use the word exors, very easy to solve by calling up and giving details, op has bought it on themself

Terrylw1

The OP wrote to the supplier enclosing a copy of the death certificate. That's the correct process.

At this point, the supplier should add a billing address in the name of the executors to ensure its all sent there marked as expected. They also need to determine who takes over the supply, although without clear guidance on this they may send the bills to the executor to prompt them to resolve it or add an occupier account. That's a matter of process.

Its been done this way in terms of executor addresses since before deregulation.

Its also common to see the main address altered to insert the executor into the 2nd line of the main address. This practice is incorrect now as such an update would be sent to the distributor as a physical address change.

The OP did what they needed to, the elder brother didn't follow it up...but its understandable given the situation and the fact his mental health has suffered. They did not bring it upon themselves as I'm sure they had enough to cope with.

The OP needs to determine if this bill is for continued billing past the death hence it needs splitting and a new account created. If any debt is for the period prior, they need advice if they lived there.

It could even be a closed account debt and there will be even more once billed up to date.

Terrylw1

antrobus wrote: »

OP wasn't acting as anything. You need to go to court to get letters of admin. OP didn't bother because there were no assets in the estate. People in general frequently don't bother for the same reason.

The OP states they dealt with outstanding debts, sending birth certificates in, etc.