Buyers sending to wrong Paypal account

hubb

I don't get this. I have 2 Paypal accounts, one business and one private. For some reason since I changed one of my Paypal business emails (the old address was hacked), I am getting the egg timer every time buyers are paying. Upon further investigation I find that it has either gone over into my other account or is in progress and never clears. I have changed my email address in Ebay to my current new business and yet it still directs buyers to pay an address that has been deleted hence suspended payment.

I have no way of knowing what to do to stop the annoying task of having to inform every buyer to cancel payment and send to the correct address when Ebay should automatically be directing them to this correct address.

soolin

Paypal payments go to the address listed in your auction, just changing the address with ebay doesn't change that.

To see which address you have listed use the 'relist' facility on one of the failed payments (do not relist though) and it shows the paypal address you have typed.

You need to check that each time you list, or in Turbolister if you use that.

hubb

Ah, that's it. Thanks Soolin :-)