Outstanding balance

MULLY

can anyone tell me can you switch providers even if you have an outstanding balance with the provider your with ?
and maybe set up some kind of payment scheme to pay of the outstanding balance ?

Cardew

The 'losing' supplier can prevent you switching, and generally will do so if you have an outstanding balance that you can't settle.

If that were not the case, some people would move from supplier to supplier leaving a trail of bad debts.

It would be very easy to run up debts of £thousands, and then get advice(and sympathy) on how to get those debts written off!

MULLY

thanks cardew,
its not that l wanted to avoid paying the outstanding balance, its just that l wanted to move providers as they are about to hike their price , and arrange some kind of payment scheme with them , but as you explained it does make sense ,

Terrylw1

They can object if they are Outstanding Charges i.e. they were requested 28 days ago.

However, they have the option to object, its not mandatory. In a complaint scenario, sometimes you can agree this.

If your are a PPM though, its £200 and that is included in the Standard Licence Condition (SLC). This was introduced to prevent PPM's debtors being forever locked in on unfavourably rates due to a past debt accrual problem.