EDF V Scottish Power

SHEILA54

Hi
I am trying to decide between Scottish power's deal until 2013 and EDF Blue until 2014. I am presently on EDF Fixed Saver v2 which ends in a months time. If I change to Scottish Power I will get £70 cashback ( if I switch before tomorrow eve) + £82 better off than changing to EDF Blue but the fix is for longer.

1) If I switch now will I still be liable for exit charges?

2) I have not had any problems with EDF, has anyone had dealings with Scottish Power?

I spend around £100pm gas and £70pm electricity

Thanks for your advice

themull1

I hated scottish power, they had my direct debits up and down like a yoyo, i switched to edf, i would never go back to scottish power.

Man_Overboard_2

I spoke to Scottish Power yesterday, and the guy was adamant that it takes exactly five weeks to effect a transfer

Npower however said that it might take as little as four weeks

British Gas said it takes from 4-6 weeks

None of them mentioned whether or not the timing might be affected by the 14-day cooling-off period

In my experience with energy suppliers in general, the yo-yoing of monthly direct debit amounts is easily dealt with by a phone call

annie1975_2

We are with Scottish Power,and they have been ok for us ,up to now....I had problems with Eon in the past,but lots of people have had no problems with them.Prices are set to go up again so a good fixed tarrif is a must.

susieewong

hi all - has anyone had any experience with the Utilities Warehouse discount club - they say they can save you money on all 5 utilities but they ask for a "membership" fee per month - sounds a bit iffy to me.

Terrylw1

Man_Overboard wrote: »

I spoke to Scottish Power yesterday, and the guy was adamant that it takes exactly five weeks to effect a transfer

Npower however said that it might take as little as four weeks

British Gas said it takes from 4-6 weeks

None of them mentioned whether or not the timing might be affected by the 14-day cooling-off period

In my experience with energy suppliers in general, the yo-yoing of monthly direct debit amounts is easily dealt with by a phone call

It takes 21 days after the end of the cooling of period per Standard Licence Condition (SLC14A).

The 4-6 weeks is the old industry advice prior to this new SLC which was introduced in Nov 2012.

Just remember that the switch date isn't at the end of the process, its inbetween as the 21 days is for everything and proposing he switch date is the first action your new supplier takes after your cooling off period ends.

Man_Overboard_2

Terrylw1 wrote: »

It takes 21 days after the end of the cooling of period per Standard Licence Condition (SLC14A).

Just remember that the switch date isn't at the end of the process, its inbetween as the 21 days is for everything and proposing he switch date is the first action your new supplier takes after your cooling off period ends.

So it takes 21 days plus 14 for the cooling-off period, right? That's exactly 5 weeks, as stated by the guy at Scottish Power...

So why didn't the other call centre people tell me the same thing? (rhetorical question...)

I don't understand your last paragraph

Terrylw1

Man_Overboard wrote: »

So it takes 21 days plus 14 for the cooling-off period, right? That's exactly 5 weeks, as stated by the guy at Scottish Power...

So why didn't the other call centre people tell me the same thing? (rhetorical question...)

I don't understand your last paragraph

The cooling off period can be less than 14 days, so yes, its 21 starting from the date these different cooling off period ends.

The last paragraph, I've probably explained better on the other thread you posted on. What I mean is that whilst its 21 days, the switch date is established as the first action after your cooling off period ends hence it can't be day 21. The 21 days includes all actions required to complete your transfer between multiple agents, suppliers, etc and the process is a matter of sequential steps so they need to have time to complete it after the switch date.

Does that make sense?

I just make a point of stating this as customers think their new rates commence at the end, which is not the case, hence it might be of value in reducing bills by a little.