The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.

BT connection charge?

deefadog
deefadog Posts: 2,192 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi all, Since we have lived in our house (5 years) we have always had NTL for the phone, there is a BT line going to the house, but the cable is just lying in the gutter of our bungalow. Now if i switched back to BT will they charge me for an installation? I could route the cable through the attic and down into one of the rooms and connect it up to a box, but it will not be the original install from BT, will this matter?

Cheers

Comments

  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you have the box inside the house for the cable to go into then there is no charge.
    Last year when BT replaced the telephone poles they didnt connect us to it seeing as our BT line was no longer used and when I rang to enquire if Id be charged reconnection they said no as I had the box inside the house still
  • deefadog
    deefadog Posts: 2,192 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Cheers, is that the original BT Box? I hope i kept it, expensive box otherwise :(
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Not the box your phone plugs into, just the little box the line connects to. Mine is in the hall above the door
  • deefadog
    deefadog Posts: 2,192 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Aha, yes I know the one, it's like a junction box, but for the phone cable! Yes i know i kept that with the wires still attached in case i had to re-connect it!

    Excellent news :)

    Thanks for the help - how do i add a helped thing to your post count?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.8K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.