How long do I wait before going further for none payment?

forallotherthings

I recently sold some items to someone and she has not yet paid (sold 22nd august). I've tried contacting her and she hasn't replied.

I don't really think it's a scam as there is no benefit to her for not paying and she has a lot of very good feedback as a buyer so I don't want to open a case too soon if there is a genuine reason. But I also don't want to do nothing.

Should I give her a bit longer or do something now?

Crowqueen

I would open a case now - people aren't necessarily allowed to leave poor feedback for non-payers, so it wouldn't necessarily show.

If she has bid and forgotten it will remind her and she will get a chance to pay.

If she doesn't respond then you can close the dispute OK with no further issues.

Don't hassle or pester her - just open the case and leave things up to her.

soolin

I concur with Crowqueen, just open an NPB today and if payment has not arrived in 4 days time close it and get your FVfs back. Buyer also gets a strike.

Make sure you have also got your seller preferences set to exclude bids from buyers with 2 or more strikes.

forallotherthings

Thanks for your advice, I have now opened a case. It's a shame cos all my other transactions were going so smoothly and she was a great communicator prior to winning the items!

I will check my seller settings now as I never thought about that. Ah well hope somebody else will want them.

ps I never realised how hungry I was for approval until I saw some lovely eBay feedbacks from happy buyers. It's feeding the addiction though, I'll have no posessions in the near future.