Faulty Car bought on Credit Card HELP

dazza.mk

dalesrider wrote: »

There is protection. Just you have to do some work to assist in getting it.
Many people cite CCA as the be all to end all to get your money back.....
It is not a quick and easy option.

dalesrider wrote: »

Remember if you go via your card provider. The retailer has their chance to contest a chargeback. Visa/mastercard act like a judge in the middle. So the more information you can provide at the outset. The better the chance of winning.
As a aside for a chargback to be actioned. you need to return the car to the dealer.
Worst case you lose car and money with a weak case.

Not saying if it is right here, but sounds like you are getting confused between Section 75 claims and chargebacks.
With a Section 75 claim VISA/the retailer is not involved assuming you are successful you get your money back from your card company (They may then try and reclaim the money from the retailer but that is a separate issue).
With chargeback process is as you described above.

dalesrider wrote: »

Trading standards is your 1st point of call for legal advise on Sale of goods act. To go back to retailer with some sound advice.

Oh... and this is equally relevant for a Section 75 claim as you are holding the retailer jointly liable under other legislation relating to the purchase.

dalesrider

dazza.mk

In either case the OP will have to do some leg work to prove his case. Including something to show they have tried to resolve with the retailer.

Via a visa c/b. They will have to prove a fault that was there from the start. Visa does not cover a fault that devolped afterwards.

CCA. Will require the OP to prove breech of contract or misrepresentation by the retailer.
Many people think that quoting CCA will see money going straight back to their accounts.
Not that they have a lot of work to do, to prove their case. And that can take months to be sorted out.

chanz4

*** have you called fiat!!! They will repair as its a regular fault *** sorry for caps but op is ignoring , and yes i know people that have got fiat todo it