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prepayment (scottish power) and moving house

well, they certainly don't make it easy. has anybody else had experience of trying to move out, having previously prepaid moving to a 'normal' meter, is it easy? do they try and rip you off? will they expect me to have a prepayment meter installed into my new address? i'm currently around £60 in credit to scottish power, having been paying 'extra' to clear a debt, which has now been cleared, but they seem to still be taking the debt payment. ta.

Comments

  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    The meter in the new property will remain where it is unless you ask for it to be changed.

    The supplier otherwise has to apply for warrants and they can't simply apply for a warrant at the new property without following the correct process.

    To be honest, when you move home, they probably won't even think about it.

    You may not even be supplied by them at the new property.
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi Stezario2,

    Can you contact me with the details and I can have a look at this for you. onlinecomplaints@scottishpower.com

    Thanks

    [EMAIL="Marie@scottishPower"]Marie@scottishPower[/EMAIL]
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • stezario2
    stezario2 Posts: 19 Forumite
    Part of the Furniture Combo Breaker
    cheers both. i've not moved home for so long, i've completely forgotten what to do!
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