prepayment (scottish power) and moving house

stezario2

well, they certainly don't make it easy. has anybody else had experience of trying to move out, having previously prepaid moving to a 'normal' meter, is it easy? do they try and rip you off? will they expect me to have a prepayment meter installed into my new address? i'm currently around £60 in credit to scottish power, having been paying 'extra' to clear a debt, which has now been cleared, but they seem to still be taking the debt payment. ta.

Terrylw1

The meter in the new property will remain where it is unless you ask for it to be changed.

The supplier otherwise has to apply for warrants and they can't simply apply for a warrant at the new property without following the correct process.

To be honest, when you move home, they probably won't even think about it.

You may not even be supplied by them at the new property.

Scottish_Power

Hi Stezario2,

Can you contact me with the details and I can have a look at this for you. onlinecomplaints@scottishpower.com

Thanks

[EMAIL="Marie@scottishPower"]Marie@scottishPower[/EMAIL]

stezario2

cheers both. i've not moved home for so long, i've completely forgotten what to do!